Allyson Y.
Manual is of very limited use
Manual is of very limited use. Case in point. Vehicle throws a DTC B10AD-96. Search Repair Surge and get nothing. Get rid of the -96 still nothing. Google DTC get Rain Sensor issue. Search Repair Surge for Rain Sensor info. Get a tiny graphic that is linked from MANY other pages with a picture of all the sensors on the front of the vehicle. Try finding the component in the wiring diagrams, Nada. If this was an isolated problem it would be fine but it has occured with many queries into the manual. Some things are referenced with old boiler plate explainations and graphics that again ere useless. Google may take a bit longer but the info is there and it did not cost me $40+ [cdn].
Response from Repair SurgeMar 19, 2026
Hello, thank you for this feedback. If you haven't done so already, please contact us at [email protected] so we can look into this! Our coverage for most vehicles is very good, but in rare cases there can be issues. In those cases we take responsibility and make it right for the customer. That includes a full refund if needed. Please get in touch and we'll be happy to look into this further. Thank you, and we hope to hear from you soon.

