Repair SurgeReviews of repairsurge.com

Response from Repair SurgeApr 6, 2026

Hello, thank you for this message. If you haven't already, please contact us at [email protected] so we can look into this. Our coverage for most vehicles is very good. If we don't have something you're looking for, we definitely want to resolve that for you! Thank you and we hope to hear from you soon.

Response from Repair SurgeApr 6, 2026

Hello, thank you for this message and detailed feedback. While our coverage for most vehicles is very good, it sounds like there were some details lacking in your manual. These issues can pop up in rare cases due to the number of vehicles we cover. If that happened here, we're truly sorry for that. Even though you're satisfied with your manual overall, we'd love the opportunity to resolve this for you. Please contact us at [email protected] and mention the issue, and we'll be glad to look into this further! Thank you.

Response from Repair SurgeApr 6, 2026

Hola, gracias por tu mensaje. Hemos podido localizar tu ticket de soporte. Tienes toda la razón: el ticket se cerró accidentalmente sin resolverse. Lamentamos mucho el malentendido. Tu reembolso ya se ha procesado. Por favor, ten en cuenta que puede tardar entre 5 y 10 días hábiles en aparecer en tu estado de cuenta. Si necesitas algo más, no dudes en contactarnos y haremos todo lo posible por ayudarte. Gracias. Translation: Hello, thank you for this message. We were able to locate your support ticket. You are absolutely right - the ticket was accidentally closed without a resolution. We're truly sorry for the misunderstanding. Your refund has been processed as of now. Please allow 5-10 business days for the refund to appear on your statement. If there's any further assistance we can provide, don't hesitate to reach out and we'll do our best to help! Thank you.

Response from Repair SurgeMar 31, 2026

Thanks for leaving a review! We're glad you found our product useful. A lot of our users tell us the same thing. When you DIY with factory-approved information, you can save a lot! We hope you continue to enjoy your manual. Please let us know if we can assist in any way!

Response from Repair SurgeMar 26, 2026

Thank you for this 5-star review! We strive to make our manuals accurate and easy to use. Hearing this confirmed directly from our users is the highest praise we could ask for. Please don't hesitate to reach out if we can assist with anything going forward!

Response from Repair SurgeMar 24, 2026

Hello, thank you for this feedback. Based on the name you provided to Trustpilot, we couldn't find a purchase record, or anything in our support messages. Is it possible that you've mistaken us for another company? If not, please allow us to address your concerns! What you described is definitely not typical of our manuals, and not the experience we want for our users. Our coverage for most vehicles is very good. In rare cases there can be issues, and when that happens we take responsibility and make it right for the customer. That includes a full refund if needed. We've been an officially licensed provider of factory-approved repair information for many years, with many happy customers. If you contacted our support team and didn't get the resolution you needed, then we're truly sorry. We'd appreciate a chance to rectify that! Please reach out again to [email protected] and mention this. We'll get it taken care of ASAP! Thank you and we hope to hear from you soon.

Response from Repair SurgeMar 23, 2026

Thanks for the review! Because our manuals are based on the original factory service materials, you get a lot of helpful illustrations and diagrams. We hope you continue to enjoy the manual. Please let us know if we can be of any further assistance!

Response from Repair SurgeMar 23, 2026

Hello, thank you for this message. The manual should definitely have wiring diagrams! Have you tried contacting us at [email protected]? We'll be glad to assist with locating the the information. If we truly don't have it, then we'll provide a solution including a full refund if needed. Please reach out at your earliest convenience, and we'll get this sorted out for you! Thank you.