RepairClinic.comReviews of repairclinic.com

Repairclinic boasts a generous one-year return window, but don't be fooled. Their return process is a nightmare for customers. Even if they send you the wrong part, getting a refund or replacement becomes a huge hassle. Prepare to be stuck in the middle of a frustrating back-and-forth between them and the manufacturer. You'll waste time playing referee as they try to dodge responsibility for the mistake.

Called to speak with someone about a part we were needing for our dishwasher. Told them our model info and asked them to make sure the parts were good to replace . They assured us they were. We received the parts and they couldn't have been more wrong! Not even close! I called to return them , the cs agent was extremely nasty! We were charged $12 to have it shipped originally. They said we would have to pay shipping to return it as well. I said the company said these were the correct parts we needed and they aren't. I don't think we should have to pay double shipping for their mistake. He was really rude and said that if I wanted to return it I had to pay it and if I argued with him about it he would just hang up on me. There is no thing as cs any more and I would never purchase from this company again! Beware!

I shouldn't have trusted customer service when they do the same mistake repeatedly!! They even blamed me for the wrong shipments because my words weren't very clear and they don't understand me!! They make the most terrible excuses and lies and won't even admit their fault!!

Disappointing service. Customer rep just cut the call when he didn't know the answer my question. So irritating!

I order a furnace igniter. Fed ex tossed the package into a snow bank somewere and took a photo. Repairclinic promised to contact me..never did. I had to call over and over.. they then wouldn't do anything until provided a model and serial number...

I needed a hard-to-find replacement part and was lured by ther wesbite. They charge support team, they were of no help. I felt awful as I trusted these liars and fake people who send damaged parts in a perfect shipment box. It's ridiculous. Please beware!

Wife ordered wrong replacement light for whirlpool refrigerator $333 and change. Didn’t work when I tried to install. Customer service rep Danny originally helpful then rude and said they wouldn’t accept return and replace with correct part. Was willing to do business with them. Steer clear of this company.

This company is the worst supplier ever, in my opinion. They delay the shipment unnecessarily and don't bother to provide the customer with accurate information. Their customer service executives are rude, disrespectful and can even be terrible enough to make you wait half an hour (or even more). I suggest you avoid spending your money here. These awful people are not worth it!