RenuKreteReviews of renukrete.com

Workers were wonderful. Product seems great. All looks good. The only problem is the power washing water got into the pool and I’m having quite a problem clearing it up-couldn’t be avoided.

Great product

Process was easier, faster, and less costly vs pavers. Finished product looks really good. Crew was easy to deal with and I had no worries having them working on my property with me not home. There are a few areas where spaces now exist between bricks/edge and concrete and I will need to fill those gaps or they will crack after next winter. That should have been done during the job.

We had our pool deck resurfaced by Renukrete last October. My wife and I were pleased with the result. However shortly after the men left I noticed that 3 pool cover anchors were damaged by their equipment. I immediately notified our project manager. She advised me to contact customer support which I did. Once the job is complete and paid for, the only way to communicate is via email. It's imposssible to talk to anyone and nobody returns phone calls. After several attempts to contact customer support with no results our progect manager emailed me and stated the office is closed for the winter and I'll hear from someone in March. In the mean time my pool company replaced the three damaged pool cover anchors at a reasonable cost of $167.89 which I expected Renukrete to reimburse for. In March no one contacted me, phone calls were not returned, and after several attempts to contact customer service they informed that because I signed off on the project they would not reimburse me the $167.89, but would send me 3 pool anchors which I no longer needed. It's dissappointing that after paying Renukrete over $20,000 they fail to take responsibility for minor damage they caused. The workmanship was good, customer service and relations leaves a lot to be desired for. Very poor customer service.

Great team overall - good quality work and fantastic end result!!

From the initial conversation to the finished product your company was spot on, A+…..The workers that came to my home were punctual and very respectful of my property! I love the look and the beautiful transformation of all my walkways, especially the pool deck! After only 1 week, I’ve already referred a friend to you!

From the initial consultation through the completion of the project we couldn't have been more pleased. What was great was that we had a vision of what we wanted. The finished product was better than we anticipated. This was done in early spring but when all our plants grow in I will post photos. Great company to work with and the gentleman that worked on the deck were seriously fantastic. I could not be happier with the outcome.

Color contrast and texture make for a brand new look