Denise M R.
"I registered for this service nearly…
"I registered for this service nearly a year ago. Despite submitting my rental verification and linking my bank account five separate times, my rent payments are still not appearing on any of my credit reports. I have attempted to resolve this through multiple calls and emails, yet the issue remains unaddressed. If this is not corrected immediately, I will be forced to cancel my service and move to a different provider.
Response from RentReportersMay 11, 2026
Hello Denise, Thank you for bringing this to our attention. We’re sorry for the frustration and disappointment this experience has caused. To clarify the timeline, your account was opened in late December, and the first reporting took place in April for March. We understand that despite this, the process still felt too difficult and unresolved, especially after repeated efforts to submit information and seek support. That is not the experience we want for our customers. Our team is taking a closer look at your account to better understand what caused the delays and communication challenges, and to help determine the right next steps. If you are not yet seeing RentReporters reflected on your credit report, we also encourage you to contact the credit bureaus directly to request an updated report. We value your feedback and appreciate the opportunity to address your concerns. Regards, RentReporters