RentReportersReviews of rentreporters.com

Response from RentReportersOct 16, 2024

Hi there, We’re sorry to hear about your experience and appreciate you bringing this to our attention. It’s possible that the special offer you signed up for required enrollment in RentCheck to waive the $95 setup fee. If RentCheck enrollment wasn’t completed after signing up, this could have led to the full fee being charged. Regardless, we’re committed to making things right. Please contact us at 626-737-6100 or reach out via chat using the email you used to sign up, so we can take a closer look at your account and resolve this for you. Your satisfaction is important to us, and we look forward to hearing from you. Best regards, RentReporters

Response from RentReportersOct 16, 2024

Hi there, We are disappointed to hear about your experience and appreciate your feedback. As a subscription service, we strive to make the cancellation process as easy as possible for our customers, offering multiple ways to cancel. We apologize if there were any delays in communication and any frustration this may have caused. Please reach out to us directly with the email or information you used to sign up, so that we can look into your account history and resolve your concerns. We look forward to hearing from you. Best regards, RentReporters

Response from RentReportersOct 16, 2024

Hi there, We’re sorry to hear about your experience and appreciate you bringing this to our attention. We aim to make the cancellation process as easy as possible by providing multiple ways for our customers to cancel. If your cancellation request wasn’t handled in a timely manner, we sincerely apologize. It’s possible that your refund request may have come outside of our refund window. If you could please contact us directly with the email or information you used to sign up, we’ll be happy to look into your account and find a way to address your concerns to your satisfaction. Best regards, RentReporters