RentReportersReviews of rentreporters.com

Greedy and difficult to work with. I previously used rent reporters and was thankful for their service, but since I moved out in August, I reached out and let them know I'd like to cancel, then attempted to online, but it didn't work. Finally after a few more months I was tired of the charge and cancelled and verified. It was over, but I asked for a partial or full refund for the 9 months where they did not provide me any reporting service and they were aware I did not have a rental during some of that time. Their team lead, Jacquelyn, responded with a quote from their policy and even after she knew of my life events, she had no mercy, kindness or compassion- she just followed up with their need to hold policy based on the greed they have in running a business. It's sad. It was tacky, unprofessional and lacks being a great customer support experience. She spent paid time on the clock looking into my situation, but could have more easily just refunded me half or all at my request for not using their services or even a credit of those months towards future use of their services, but no creative solution was found and she held firm on their greedy, uncompassionate service.

First of all, you can never talk to anyone in person. Secondly, if you go through the online chat before you actually sign up, they're very nice and tell you what you want to hear. After I signed up however, they sang a different tune. When I requested a refund, they referred me to the fine print of the contract. As a result, I lost over a $100 here and would caution you against signing with them. Unethical and dishonest business in my experience.

I signed up, paid $119.00 got email stating my address is listed as commercial and can not be used, they will not call the landlord to verify anything, I canceled my account and asked for a refund. Do not use this place

RentReporters.com is a complete scam that preys on unsuspecting customers. Here's my frustrating experience: I signed up for their service using my ITIN number, which they initially accepted without issue. When I submitted my documents for verification, they suddenly claimed they do not accept ITIN numbers - after already taking my $50+ payment. Despite their error and misleading sign-up process, they refuse to provide a refund, hiding behind vague "terms of service". I've been trying to resolve this for TWO MONTHS, and they have been completely unresponsive. The most infuriating part is their bait-and-switch tactic: accepting my application with ITIN, taking my money, and then refusing service without a proper refund. Their customer service is non-existent, and their business practices are unethical. Save yourself the headache and money - avoid RentReporters.com at all costs!

If I cam give zero stars I would prefer that! They randomly charge my card. Even after a Payment has been paid. I haven't seen a score increase. And it's been almost a year now. I received an email saying some fees would be waived. But I was still randomly charged. SCAM SCAM SCAM. DO NOT WASTE YOUR TIME. I'm hoping for some resolve from the company or I will pursue resolved by other means.

Complete scam my score did not increase one bit. Idc what anyone says if they were legit 2 years of rent history added to my report should definitely up my score but it didn't even go up A point... I didn't even know it was on my report didn't get an alert or anything which means they are no one to credit bureaus... bug waste of money. Put a support ticket in calling them tomorrow

This is a SCAM. They continue to hold my application fee ($94.95) despite them telling me the day prior that my home is ineligible for their service! On 10/31/23, I signed up. on 11/1/23, they told me my home is ineligible. On 11/2/23, I asked them to reconsider, and they said no. Also on 11/2/23, they charged me. On 11/3/23, I asked for my money back. On 11/7/23, they told me I'm too late to cancel. I canceled within two days (they require seven days max, so I was well within their guideline). They have violated their own terms of use and thus have discriminated against me. Avoid them at all costs!

I am a landlord the tenant paid late but paid within the month so rent reporters would mark it as paid and onetime becasue its paid within 30 days like a creditor . this is not accurate the rent was late and i am not a creditor so no landlords should consider anything rent reporters report thus not accurate also they give you a choice 1 paid and paid on time or 2 not paid so it doesnt really matter when it is paid it could be 100 days later but to them it will be marked paid and paid on time .... thus rent reporters is a scam