rentomojo.comReviews of rentomojo.com

Great customer service and delivery on time, driver was very polite and installation was also done free of cost

My experience with Rentomojo has been nothing short of frustrating. I rented a cooler that had virtually no cooling and was excessively noisy. After raising a complaint, the product was replaced, only for the replacement unit to have the exact same issues. What disappointed me most was not the faulty product, but the complete lack of ownership in resolving the issue. Despite multiple calls, follow-ups, and assurances from various representatives, no effective solution was provided. As a dissatisfied customer, I simply requested an early closure of the rental agreement, but the team was more focused on enforcing their policies than addressing a genuine customer concern. A company can have product issues, but how it handles customer complaints defines its credibility. Unfortunately, Rentomojo failed on both fronts. I invested my time, patience, and trust into this service, only to be left disappointed and unheard. Would not recommend based on my experience. #Rentomojo #CustomerExperience #PoorService #ConsumerRights #CustomerReview

Worst company, pathetic service , fraudsters , 0 knowledge about sales and service. Geetansh and team lacks basic etiquette and business knowledge. Never recommended to anyone.

Third-class fraud service. At the time of booking, the advertisement was live and the payment was successfully processed. After waiting more than 24 hours without any update, I contacted customer support. After a long wait, the support agent informed me that the product was actually out of stock and that delivery would take a minimum of 10 days. What's worse is that the advertisement is still live and accepting orders despite the item being unavailable. This feels like a money-looting practice—take the customer's payment first and make them wait later, regardless of product availability. Extremely disappointed with the service and the lack of transparency. I would strongly advise others to think twice before renting from Rentomojo. Worst service experience ever.

Such a bad customer service and usless representative! My closure date was 4th June! which was confirmed by agent and driver and in last moment the driver denied pickup. and there was no Help. Without consent they rescheduled for 7th June. I already moved our from house on 4th since last day was that. I raised multiple request over call, chat and emails but there was no response. I have never dealt with such pathetic service. No Accountability No assurance and No Support! Worst! I would request never to use their service

Faulty machines are installed. No service available. Geetesh Bamania the founder owner is taking us and consumer courts for a ride may be. Pathetic team and pathetic customer service.

I had rented a Ac 1.5 tons and it was well delivered The main thing to mention the guy called Rajesh was very humble and to be honest he has really kind towards his job I am really really happy with the Rentomojo specially Mr.Rajesh❤️

Worst rental experience I’ve had. Poor product quality, delayed service, unresponsive support, and unexpected charges. The entire process was frustrating and badly managed. Definitely not worth the money.