Ron A.
Support and Training are Lacking
Rent manager is a solid concept, but the user interface is 'clunky' and support is oftentimes unhelpful. They don't even have any templates for a rent increase letter, but they will offer to help you write one. How is this not an option??? Once you signup to use this software the support clock starts and you have a limited time to get personalized support, so make sure you are 100% ready to convert before doing so, and ask them what information you will need when transitioning, so that you can have all this ready when training starts. Otherwise they ask you for data that make take time to put togther and you wind up with an incomplete transition that will cost you time later.
Response from Rent ManagerDec 9, 2025
Hi there, we're sorry your experience with our software was less than 100%. We would like to learn more about your experience with us so we can do better in the future. Please contact us at [email protected] with any additional feedback you might have.



