Rent ManagerReviews of rentmanager.com

#1, lack of on site management.Called ma ny times and no answer . #2.manager very rude and unprofessional #3 we have been here 2 years and Greatly disappointed, we are buying and have to stay. Management told us to take down our fence or we have to move.because we didn'tfill out request to put it up. She told My husband who is handicappedand and became very upset.he told me and i have been trying to get a hold of some one in the managers office and No Response. Please help us find a solution about the fence. We cant move out. Please call me if you can 832 266 2244-----‐‐----‐------------------------------------------------

I paid my rent last month and later found out that the payment wasn't deducted from my bank account and wasn't credited to my rent. I was charged a late fee as a result. I contacted the rental office and was told that while they knew the software wasn't great, it was the best they could find and better than the previous software. He said that when I try to pay it again, the payment will go through immediately and I should see it right away. I then tried to pay my rent, but later reviewed my e-mails where the bank notifies me every time I pay a bill. Guess which transaction wasn't mentioned? I tried to log onto my online banking, and a message told me that another session was logged on somewhere. If so, it wasn't mine! I closed the tab and tried again, this time able to log in. I checked the listed transactions for the day and this one wasn't appearing at all. I had printed the receipt and so can prove that I attempted a payment this time, but my bank is very speedy and if a transaction had come through, it'd show by now. It's also weird that someone was logged onto my account somewhere else. I'm starting to wonder whether this software is secure enough to take payments.

The worse. I have to call the condo management co every month in order to pay user fees. Its ridiculous. Terrible app.

I have made many payments online to various companies and this is the worst I have ever seen. I still haven't been able to login. They don't respond to service calls and the owner-mgr we pay says they can't help. I have now lost $100 in late payment fees and have to go back to paying with checks. Buy a property and don't stay in rentals using rentmanager.

This is designed to collect application fees. I am a property manager. I take applications as needed. Not application before you view a property. They put you on a waitlist to view the property and want you to pay $77 to apply without even knowing if you want the property. Feels like a scam.

Website crashed after I (a resident) submitted a payment. Page went blank and the only option was to refresh. I refreshed the page but it did not load the "payment was submitted" page. I checked my account, there was no charge. I needed to make that payment that day, so since it did not produce the payment submitted page due to the website crashing, & nothing was taken from my payment source, I returned back to the website, re entered my account information again, hit submit, & then "payment was submitted" page came up. Now almost 10 days later, I am being charged an NSF fee for a reason no one can explain. Even if the payment did charge my account twice THERE IS MONEY IN THE ACCOUNT TO COVER BOTH PAYMENTS! I am now being threatened to be evicted over something that is not my fault, that is not making sense, & I do not know where to begin to get this resolved!

Poor implementation and training we are spending more people in more time trying to get the system used and we ever have in the 20 years doing this job. Is very poor training unable to use everything. 7 months later.

Rentmanager app will fee the tenants without knowledge!!! All County Suncoast says your app is the problem and has charged me a late fee 2 days before the 1st of the month and they can not fix it.