RenewgooUp To 70% Off Brand Name Products You Love. Renewgoo Partners With Top Retailers To Offer High-Quality Returned & Overstocked Products. Experience A Smarter Way To Shop!
Renewgoo (renewgoo.com) has 688 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Malls & Marketplaces · Miami, Florida
Excellent
Malls & Marketplaces · Miami, Florida
Excellent
Malls & Marketplaces · Florida
Excellent
Malls & Marketplaces · Ft.Lauderdale, Florida
Excellent
Showing 57 reviews with 1 star · Clear filters
Carol
Bedspread had threads torn and it smelled like an animal had laid on it. Smelled bad and was very wrinkled. This spread was used. I returned it.
Response from RenewgooMar 11, 2020
Hello Carol, We pride ourselves on our customer service and the high-quality standards we maintain and would like to make things right. Please respond to our email from [email protected] so, we can rectify this situation.
Trenten R.
I DIDNT GET THE ITEM I ORDERED. SAME MANUFACTURER BUT NOT THE CORRECT CHEMICAL
EE
Not only I received the wrong product. The have Terrible customer service. No answer to messenger messages, emails or vice mails. Nobody answers the phone, ever. I’m stuck with this chandelier that is not what I ordered. No instructions on how to start the return. Don’t buy anything from Renewgoo.
KJM
Item ordered was over two months expired. Very poor quality control.
Response from RenewgooFeb 20, 2020
Dear Kerm, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better. Please feel free to reach out to [email protected] with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
dima
I never heard of them, I have never dealt with them. However, suddenly started getting text messages (sms) from them with discount offers. I believe these practices of sending unwanted messages is unethical.
Anonomous
I have placed two orders with Renewgoo. The first one was for 4 NEW pillows; ONE WAS USED!!!!! The second order was for 2 Queen pillows; 2 KING pillows arrived. Refunds take an inordinate amount of time. So: It has been a very unpleasant experience. DON'T WASTE YOUR PRECIOUS TIME, ORDER FROM OTHER COMPANIES!!!!!!!! DO NOT RECOMMEND!!!!
Response from RenewgooFeb 20, 2020
We’re sorry to hear you did not have a great experience. Thank you for letting us know about the poor service you received. We will handle that issue on our end. It is our priority to ensure every customer is satisfied. We will rectify this situation for you we have emailed you so we can fix this matter.
Kenneth P.
Package was supposed to be delivered Friday never received
Response from RenewgooJan 14, 2020
Dear Kenneth, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better. Please feel free to reach out to [email protected] with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
Arun D.
Ordered a Braun Shaver and the mesh is worn out/damaged along with that cleaning brush is missing. Very disappointed !! Have called customer care and its least bothered.
Response from RenewgooJan 28, 2020
We apologize on behalf of everyone at Renewgoo. Please know that your situation was an exception. As you can see from other reviews, we are known for taking ownership and caring deeply about our customers. We can’t fix the past but you have our personal commitment to improving the way our staff serves every customer. Until then, please accept my sincerest apologies on behalf of everyone on the team. Please feel free to reach out to [email protected] with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.