RemotePeopleReviews of remotepeople.com

Response from RemotePeopleOct 25, 2026

Thank you, Marco, We’re sorry that the slow responses and lack of a consistent point of contact have made the experience feel impersonal. Your concerns about missed enrolments and recovery arrangements being communicated without prior discussion deserve clear explanations. We understand why you would want to discuss any proposed correction, its timing and its impact before it is implemented. Please contact [email protected] to ask for clarification of the enrolment issue and the recovery arrangements described in your review. We also recognise your request for mobile access and an easier way to submit reimbursements. Thank you for acknowledging accurate salary processing while explaining where communication and day-to-day tools have fallen short for you. The RemotePeople Team

Response from RemotePeopleOct 25, 2026

Thank you, Shu Xiang, We’re sorry that entering expenses individually has made reimbursement requests so time-consuming. We understand why being able to import several expenses together would make a difference to your workload. We’re also sorry you were left waiting for replies and had difficulty finding current support contact details. The lack of clear notification and the outdated information you describe on your account page added to that frustration. Please contact [email protected] for assistance with any outstanding expense requests or support questions. Thank you for explaining the improvements you would like to see in both the expense process and communication. The RemotePeople Team

Response from RemotePeopleOct 25, 2026

Thank you, Maika, We’re glad you’ve found the system easy to use, but we’re sorry that getting issues resolved has taken longer than you expected. A usable platform needs helpful, timely support alongside it, and we understand why the delays have affected your overall experience. If anything remains unresolved, please contact [email protected] for assistance with the specific issue. Thank you for acknowledging what works well while being clear about where support needs to improve. The RemotePeople Team

Response from RemotePeopleOct 24, 2026

Thank you, Éva, We’re sorry the system has made it difficult to record the hours you actually work, including weekend shifts from 14:00 to 22:30. We understand that Monday-to-Friday, 9–5 hours do not reflect your working pattern. The time needed to submit days off has added to that frustration. We’re also sorry that problems with your first two months’ payslips took so long to resolve. Please contact [email protected] for assistance with scheduling errors, time-off submissions or any payslip questions that remain. Thank you for explaining where these processes have been difficult. The RemotePeople Team

Response from RemotePeopleOct 21, 2026

Thank you, Fernando, We appreciate your thoughtful feedback and your recognition of Kelsey Dougall's help with payroll and time-off questions. We're sorry that you have felt disconnected from RemotePeople and have not had the introduction or broader communication you were looking for. You've described a clear gap between the practical support you've received and your understanding of the company and who to contact. Your request for more information about RemotePeople's direction and opportunities to connect deserves acknowledgment alongside the positive feedback about Kelsey. Please contact [email protected] with these questions, including your request for an introduction and a point of contact beyond payroll and leave. Thank you for explaining where the experience has worked well and where you would like more communication. The RemotePeople Team

Response from RemotePeopleOct 21, 2026

Thank you, Ernesto, We appreciate your detailed feedback and are glad you find the platform easy to navigate. We’re sorry that the communication and guidance have not offered the clarity you need, particularly around country-specific information in Colombia and EPS. Your point about standard links is clear: information is most useful when it explains how it applies to your situation and what you need to do next. We also understand how moving between points of contact without a clear handover can create uncertainty and friction. Please contact [email protected] about the outstanding guidance and handover concerns so you can discuss your specific questions privately with the support team. Thank you for explaining where more personalised information and clearer transitions would make a practical difference to your experience with RemotePeople. The RemotePeople Team

Response from RemotePeopleOct 20, 2026

Thank you, Kyle, Your perspective as both an employee and an employer is valuable, and we appreciate your balanced feedback. We’re pleased that the paperwork was implemented quickly and that the arrangement supported employment without a local subsidiary. We also understand your concerns about how the standard Netherlands contract fits your role, the lack of an app for expenses, and processing close to the cutoff. Even when expenses are handled professionally, last-minute timing can make planning difficult. For questions about your contract or expense-processing timeline, please contact [email protected] for individual assistance. Thank you for explaining both what worked and where the experience could be better. The RemotePeople Team

Response from RemotePeopleOct 20, 2026

Thank you, Ho Mf, We’re pleased that getting started on the employment portal was relatively straightforward. We appreciate your feedback on its ease of use, and would welcome any suggestions about steps that could be clearer. If you need help with any part of the portal, please contact [email protected] so the team can guide you. The RemotePeople Team