RemotePeopleReviews of remotepeople.com

My company has been using Remote People for my employment setup in the UAE, the company I am working is a global organization based in Germany. Unfortunately, our experience has been very poor from the beginning, especially regarding communication, support, and responsiveness. We are currently trying to obtain basic employment-related documents required for my Schengen Business Visa application to the German Consulate. This should be a straightforward request, but the process has now taken more than 4 months and is still not properly resolved. We have faced repeated delays, unclear communication, and incorrect documents from their support team. This has caused significant frustration, wasted time, and unnecessary stress. Based on my experience, I would not recommend this company or its services.

Customer service is terrible, our company was a client of RemotePeople for a few months, but we moved to another provider due to lack of support and extremely poor communication

When come to money they will keep chasing you and reminding you. The support team provides wrong information about the labour law related to employee salary and I have to ask them questions that are linked to the employee contract. After sending multiple follow-up emails after 1 week. There was no reply, because the information they provided was incorrect. The worst is support team makes mistakes; they never apologize nor bother to correct it with client. Your email will be ignored. It is alright to make mistake but they need to learn to apologies if it is wrong. The most frustrating experience was it relates to the invoice that you have to pay that link to the employee salary. Still no reply after 1 week. But when you ask them for a simple question or revision, they will take more than 2-3 weeks to reply.

Don't bother to apply, after 5 stages of recruitment process they didn't even bother to respond with quick message that they chose someone else. So as for now, 2 months later and 1 email from me asking about result of recruitment, no answer.

I'm employed through Remote People as an EOR in the UK and I've had terrible experiences over the past year. Firstly, I needed several documents for immigration processes including my historical payslips. I noticed that the name on my payslip didn't match my passport and so I looked a bit more closely and realised that every payslip format and file name was different. The address displayed on the payslip was also year out of date even though I had updated it immediately in their UI when moving. I also work in HR software so these two things told me that they were storing my data offline with a third party; when I filed an official GDPR request to ask where my data was being stored and who was processing it they refused to give me a direct answer and instead replied vaguely that they are "working on improving their systems." It also took a week for them to update the payslips because it was being done by "their accounting firm." Secondly, when I received my salary raise it took them over a week to process it. I had to chase them to send the letter after checking-in with my employer and them telling me they were waiting for RP. Once I signed the letter another few days went by and my RP profile didn't reflect the updated salary and I had to again chase them to make sure everything was updated to ensure there were no mistakes with my salary that month. The next issue was that they didn't notice that my visa expired. I was managing my own immigration process so for me that wasn't an issue but I've had friends who have been employed through competing platforms where this has happened and they've had serious immigration issues. I had to reach out to Remote People several weeks after my visa expired and inform them that my status had been updated to avoid any compliance issues. Finally, they've missed two pension payments so far in 2026. The first time I had to reach out to them directly in January and ask them why my contribution was missing; they claimed it was a known failed payment and it was already in process, it just happened that I reached out at the right time. The second time was this week and the payment is still missing and they've still not followed-up to correct their error. Like most EOR providers they're just a slick looking UI with really poor, outsourced manual processes and unresponsive customer service. The thing that really frustrated and worried me was their complete lack of transparency and obfuscation around where my personal data was being stored and by whom. My advice is when working with an EOR service provider make sure that they have their own established entity in the market you're hiring in (not outsourcing through third parties) AND strong customer and end user feedback. I'm in the process of offboarding from RP now and will update my review to include the offboarding process but since signing my resignation letter they've not given me any visibility into the next steps.

RPL proved to be incredibly unprofessional. There has been no payment or appropriate communication following the completion of the assigned work. Numerous follow-ups were disregarded; this is not a reliable business to work with.

finished the project as planned, but money was never received. contacted several times; no definitive answer or solution was received. utterly disppointing and lacking in professionalism.

RPL has not reimbursed the render crew for their completed work. There has been no answer or resolution for weeks. Very unprofessional for a payroll service, and a completely disappointing experience.