Remote CoWorkerReviews of remotecoworker.com

I think this company does a great job finding talented virtual assistants, but unfortunately, they fall short when it comes to communication, onboarding, and following through on their commitments regarding compensation. My VA has been phenomenal. He has an incredible work ethic, consistently does a fantastic job, and has become a valuable part of my business. However, he was promised a higher pay rate than what he actually ended up receiving. What makes this even more frustrating is that he's been told three different things by different people within the company. The lack of consistency and transparency puts both of us in a very uncomfortable position. As a business owner, I want to retain great talent, especially someone who has proven to be reliable and hardworking. Unfortunately, situations like this make it difficult for VAs to feel valued and want to stay, which ultimately puts unnecessary strain on the businesses that depend on them. **My biggest piece of feedback is simple: If you promise your VAs a certain level of compensation, honor that commitment.** The company clearly knows how to recruit quality talent, but improving its onboarding process, internal communication, and transparency around compensation would make a significant difference. I genuinely want to continue working with my VA, and I hope the company takes these concerns seriously because retaining great talent should be just as important as finding it.

I worked with Remote CoWorker as a VA and would like to share my experience in a balanced and constructive way. Positive points • The pre-onboarding process was extremely fast and efficient. • The team was responsive, quick, attentive, and clearly interested in starting the employment contract as soon as possible. • There was good flexibility during the process. • Payments were always on time, made twice a month without delays. Areas for improvement • In my perception, virtual assistants (VAs) are sometimes treated more like “resources” than professionals. They seem valued mainly while they are actively working for a client, which can lead to rushing important steps for both the VA and the hiring company. • The onboarding was so fast that it skipped key steps, such as a careful alignment between the client’s expectations and what the VA can realistically offer. • After onboarding, there was little or no ongoing support, which made problem-solving more difficult. • VAs can become very dependent on impulsive clients that can get frustrated easily. Some clients later realize they are paying above market rates and want to cancel their contract with Remote CoWorker, using the VA as the main reason. Unfortunately, some clients seem to hire VAs mainly to avoid applying the labor legislation of their own countries. • The negotiation style, both regarding salaries and the fees charged to client companies, felt quite aggressive. Remote CoWorker retains a large portion of what the client pays and passes on only a fraction to the VAs. Caution / Attention Be careful and aware: if you are matched with an impulsive client, your remote career can end very abruptly with no or fake reason. In some cases, the client may use the VA as the reason to break the contract simply because they later decide the price is too high and they do not want to keep paying that amount. As the more vulnerable party in this situation, the VA can be seriously harmed. This can also affect future opportunities, as other companies may become hesitant to hire you after such an experience. Final comment Overall, Remote CoWorker is efficient in getting contracts started quickly and pays on time. However, I believe the company could greatly improve by slowing down the onboarding process to ensure better alignment, offering stronger post-onboarding support on VA side also to understand what actually is happening, and adopting a fairer and more transparent model for VA compensation and client negotiations. I hope this feedback helps other companies and professionals make a more informed decision.

Great account managers, but the VAs require a lot of training. Zeldine and Leizl are professional and do their best to help, which I appreciate. However, despite the website advertising 'highly vetted' talent, my VAs have needed constant handholding for basic daily tasks. It has been a bumpy onboarding process. 3 stars—neither highly recommended nor completely discouraged.