Remote CoWorkerReviews of remotecoworker.com

Unfortunately, our experience with this company has been extremely disappointing. We engaged them because we believed we were paying a premium for a properly vetted virtual assistant and the support of an agency behind that placement. The candidate was presented to us as one of their strongest options. In practice, however, we have dealt with repeated missed deadlines, missed meetings, incomplete work, lack of follow-up and numerous errors. We have spent more time managing, correcting and following up on the VA's work than the service has saved us. At this point, it has actually cost our business money. What has been even more disappointing is how the agency has handled our request to terminate. We are not cancelling because we simply changed our minds or decided we no longer need a VA. We are asking to terminate because the person they placed is repeatedly not completing the work we are paying for. Despite raising these performance concerns, we are being held to an additional 30-day notice period, meaning we are expected to continue paying full price for another month for a service that is already not being adequately delivered. I understand having contractual notice periods under normal circumstances. However, I would expect an agency to have a reasonable process for situations where its placement is demonstrably not performing the role—particularly when there are documented missed meetings, missed deadlines and incomplete work. The experience has also left us questioning the value of the agency model in this case. We expected meaningful vetting, accountability and support behind the candidate being recommended, not simply an introduction based largely on a resume followed by the client assuming the performance risk. We genuinely wanted this relationship to work, but unfortunately the quality of the placement, lack of accountability and the response to our concerns have left us extremely disappointed.

Do not use this service. We trusted Hazel and Darius, and though they come off as responsive, they did absolutely nothing when the VA they provided stole from our company and deleted data. Truly disturbing & A scam.

I had an initial interview, and it was disappointing. The interviewer was late for the meeting. He asked me if I had seen the video he sent via email prior to the interview and also asked me if I was okay with the time tracker mentioned in that video. I replied that there was no information about that tracker in the video. I do not recommend this BPO Company, as I have also seen some negative feedback from other applicants on other sites.

watched their tiktok live and the way their recruitment manager Hazel responded to negative comments is very unprofessional. instead of showing empathy, she reacted sarcastically. better train your so called Managerss to be professional.

The most horrible and terrible experience I’ve had they lack communication when you message them it takes two days for a response sometimes non at all. They expect you to message constantly for three months I have not received any job posts via email as said or in the pool. And I dont just speak for myself i speak for many others because I saw the amount of people that left this recruitment based on their lack of communication and willingness to help.

We had a TERRIBLE experience. WARREN KOELMAN was the salesman and he was very unprofessional, aggressive, and he raised his voice at me talking over me suggesting that I was trying to drive slave labor from Virtual Assistant!! He told he's been in this industry for "years" and told me I needed to hire a 40 hour - FULL TIME V.A. for scribing and admin. I DONT WORK 40 HOURS A WEEK! I ONLY SEE 8-12 PATIENTS A WEEK. I ONLY NEED A PARTTIME SOLUTION, NOT FULLTIME. After I snapped back at him, he tried to save his sale, but the damage was already done. I wouldnt recommend this company to anyone in my practice or network due to WARREN KOELMAN.

Warren Koelman Business Development Representative from Remote CoWorker was assigned to do an introduction of the company to me. I was encouraged to sign the service agreement and payment without being able to receive an answer with regards to my clarification. My Questions are as follows: 1) Can you advise, how does the NDA function between the VA and myself- as a hirer? 2) How many days in advance are hired VA required to inform of their absenteeism and holiday? what if it goes beyond these days? 3) how does coaching and communication function under this channel? 4) does Remote work has any system in place to safe-guard hirer? The reply from Warren Koelman are as follow: After much consideration in our management, we do not feel we are a proper fit for each other. We hope you can get the support your business needs, and we wish you the best going forward. Didn't felt like my questions were addressed. Will you sign the service contract with payment without understanding? i'm surprised to hear this from an established company. Think carefully before engaging Remote Co-Worker

We interviewed and tried to onboard 2 different candidates. Neither of them were qualified to help with healthcare billing or authorizations, even though they claimed they had that experience. Neither candidate had access to a phone to call insurance companies and could not log into our EMR because they were both waiting on VpN access from remote coworker, according to each candidate. Our EMR is web based so I would check on access issues before getting started as there should not have been any reason you need a VPN to access. Not only did they not provide qualified candidates, they charged me again for another month of services once I told them I did not want to continue as it didn’t seem possible that they’d find qualified candidates. I was charged for the initial month, even though we discussed a refund as no work was done. I was also charged for a second month after cancelling the contract for failure to provide qualified candidates. Remote coworker claimed that they did not charge me for a second month which is not accurate.