RemootioReviews of remootio.com

Je trouve dommage qu'il ne développe le lanceur Android auto! Un module sur site web chinois peut faire exactement le travail si on doit utiliser une app comme smartthings pour ouvrir sa porte de garage et coûte bien moins chère !!!

I have had Remootio for just about 1 year now and I have to say there are some major flaws with this product for Android users. I have the Remootio 3 with the added Doorbell - The app is clunky but it works so there isn't really an issue here. The issue is that the doorbell, however shown online works with just one push, it in fact, required a round 3/4 second hold until the doorbell interacts with the unit. The Auto open function does not work on Android due to the apparent battery optimisation hardware/software, meaning that your phone has to be constantly unlocked or on charge for you to receive any notification from the Remootio App. The customer service is pretty appalling and it takes them days if not weeks to actually reply to you but offer no help whatsoever. It is a shame they are not willing to update their software to ensure their product which they advertise to work with Android, works with Android and that the doorbell button actually works on ONE press and not a 3/4 second hold!

Great product, but after sales service is hit and miss. My device failed after about 10 months of use. Initally they were responsive, saying that it would be replaced. I have been told it will be sent 'tomorrow' a few times and struggled to get replies from customer service. The replcement was finally sent about a month later - to the wrong address. Despite giving them my address, they sent it to an old one. If they could get their customer service right, this would be a fantastic product, but as it stands its simply frustrating.