RemootioReviews of remootio.com

I gave a single star bacause thats as low as you can rate. I purchased a remootio for a customer. I tried to install it and the app wont recognize the unit. I emailed them and they said i was doing it wrong. Well i have purchased 4 other remootios with no priblems. I know what im doing. They now wont respond to any email at all including a request for a refund. Lesson learned. No phone number crappy customer service out of u.s. my bad.

hi i would not recommend this product. perhaps if it works 100% out of the box, it is ok. i correctly installed it and tapped into a 28V DC output from the gate control box. i was able to operate the gate via blue tooth. but i could not get the 'connect to wifi' 'button' to work on my phone, despite a good signal. i could not locate this in troubleshooting. i didnt get a response from customer service. i had no choice but to uninstall the app, then reinstall it. when i did this the app would not recognize the device. still no response from customer service. then, finally i tried depressing the tiny reset button. this resulted in the unit completely shutting down despite DC power going to it (power LED on). Further, the upper right corner metal plate seemed to overheat. the company is in Hungary; they simply do not respond.

very poor customer service. The representative from the company forgot to write couple of things- 1. I asked to hold the order within 1 hour (about 15 minutes to be precise) after placing the order (And it was around 12:15am in the night when I ordered) and they say that it was processed immediately and shipped (in the middle of night). However it took 10 days to receive the item. Its interesting to see that they claim to be really quick to ship the order however it took 10 days to reach. This shows how customer friendly the company is.... I haven't tried the product, so cannot comment on that, however I can imagine how customer service would be if something goes wrong with the product.