ReliefbandReviews of reliefband.com

I’m glad I tired this product out, has been very helpful in my battle with gastroparesis….

Quality product. This was my third purchase from reliefband.

Reliefband was not received. I don't want to download and install another app just to track my package. ETA: Item received. Generally satisfied, but the silicone band has a stiffness which resists conforming to the wrist. Contact between the electrodes and the wrist is essential. The earlier model had a fabric wristband which was more flexible. Because the electrode wires run in the band, apparently that was not possible in this model.

I received my order but I did get the wrong size band for my Apple Watch. However I reached out to you immediately and it was easily taken care of and new one is on the way. The response was within 30 minutes which I was very impressed with. Thank you very much.

I purchased the Relief Sport band a little over a year ago. It worked great on planes, boats, and car rides. I could actually read a little in the car without getting ill and I didn't feel the typical woozy feeling after a long journey. I am disappointed however that it quit working after the 1 yr warranty expired. I can't push the center button to turn it on. I was able to pop it back in place by pressing extra hard but it's still very difficult to press to get to the level of sensation I need. For the price, this should last more than a year. Very disappointing.

It was easy to read the descriptions of the multiple products and find the one that should help me.

UPDATE: After multiple unsuccessful emails and calls to customer service, I contacted the CEO, Rich Ransom (yes, that is his real name). I was surprised by how quickly he responded. Not only did he apologize profusely, but he issued me an immediate refund. While dealing with the staff was a frustrating and unsatisfactory experience, he understood the issue immediately and made things right. I changed my original 1-star rating to 4-star as a result. I ordered a ReliefBand on July 4, 2023, for my wife, who is recovering from a hip replacement. As of July 18, I still have not received the product. According to the tracking information, the order is listed as "unfulfilled" no shipping information. I contacted the company and received an email in which they stated, "Due to the global supply chain issues and carrier delays, orders have been taking longer than usual to process and ship, and we do sincerely apologize for the delay. We have located your Order#xxxxxxx and see that your order is currently in processing and should be shipping shortly. You will receive an email with tracking once your order ships. We appreciate your patience with this process. Please reach out to us with any further questions!" I responded that the order is not listed as "in processing" but rather as "unfulfilled." I also stated there was no indication on their website that there would be delays in fulfilling orders. I said that their response was unsatisfactory and that I would like more specific information regarding a shipping date as well as some form of compensation since they've had my over $200 with no indication that the product is even available. The response I got was a repeat of what I got before, that my order is "currently in processing and will be shipping out shortly." I have no idea what that means. I reminded them that according to their own tracking information that the order is still listed as "unfulfilled." I've asked for a refund and have not received a response. I have no idea if this product works, and at this point, I really don't care. They seem to want customers' money well in advance of being able to ship the product. The fact that they don't inform customers in advance of delayed shipments and don't provide any real information about timelines is unacceptable.