ReliefbandReviews of reliefband.com

My order was placed on Dec 31 and I received the wrong size Samsung band. I realize Dec 31 is a high volume time since there was a New Year's sale so I understand it taking a little bit longer to fulfill orders but not this long. I just received my order today(Jan 10)I have received things from overseas faster than that. My past relief band orders were fulfilled and shipped very promptly and I always received the correct items. My order shipped right after I contacted customer service about it and they did handle that nicely. The person that resonded was very friendly and professional. Im not sure what has changed with the company but I can no longer recommend it to fam and friends unless this situation is fixed. Let me explain some background and why I am so upset. I have severe anxiety, lupus sle and crps along with nerve damage and arthritis. The relief band has been amazing for me,both for nausea and for anxiety-I do not know nor care if it is a placebo effect because it works and I do not care how or why as long as it continues to work. Unfortunately I have unusually tiny wrists. I cant even use my very first relief band-It was the Premier that I originally purchased a long time ago. It worked but was uncomfortable due to my tiny wrists. I ordered the sport and immediately loved it so I gifted the Premier and all was great as long as I kept my gel ordered. Fast forward to now. I just got a Samsung watch around Christmas time so I decided to get a Samsung band for my relief band and I wanted a backup sport anyway so I ordered the bundle which was advertised as having the regular size Samsung band. I received the extra large samsung band which I cannot use. It may seem like Im overreacting and maybe I am but Im really upset and disappointed. I have contacted customer service and I will update this review if and when I hear back from them to update my review. Im going to try to order the only regular size Samsung band they have in stock now because I need it faster than I can wait to do the return for this one. I really wish I hated the product itself but I dont. I LOVE it-That's part of the reason Im so disappointed.

I have already returned the reliefband. There is no information about appropriate charging the first time from a computer, so when I really needed it, after charging from a normal power cord, it only lasted for an hour. I then charged it from a computer and it lasted longer, but I did not think it made more of a difference for my nausea than other methods. Plus, the band was not very flexible and got caught on my clothing, which was uncomfortable.

The product works very well however this is the fifth one I’ve purchased because the battery stops holding a charge. This imperfection is not only very costly and troublesome to the consumer but a terrible waste of resources. Surely, it could be made better.

Charging cable does not stay in place

The premier plus did not fit my small wrist, therefore it would stop working because it was having contact where it needed to. I purchased the sport model to get an adjustable band. .

I currently bought the sport model at the Chicago Travel show last weekend. I tried it Monday night. I had cancer surgery in 2003 and I have had very high anxiety at night and I was taking RX medication. IT WORKS!!! NO MEDICATION AND NO ANXIETY!!!!! I have motion sickness all my life. I look forward to going to an amusement park in the spring for the first time in my life. My only suggestion is that it is difficult to put the cover on the Battery port. In the future please design a better cover

the barrage of daily emails really is a turn off

The relief band takes too long for delivery. At checkout, there was no option for expedited delivery. I wish there was.