ReliefbandReviews of reliefband.com

When I realized that the band only lasted 50 hours with no way to rechayit I reached out to customer support but they wouldn’t refund it and allow me to exchange it.

The band looks great and I am sure it is helpful for many people. Unfortunately I tried it for 2 weeks and it did nothing to relieve my nausea. It may be that it’s because my nausea is anxiety and medication related and not due to any type of motion sickness. But it was worth a try.

I tried to cancel with a few hours of placing the order and never heard back. Then a few days later I got an alert that it shipped.

I bought the relief band flex with hopes it would help with motion sickness for my cruise. I put in on to test it out before the ship and felt the electric shocks as described I would. I couldn't test it out since I was not exposed to motion sickness. By the time I used it on the ship, it was too late to return. There was ZERO difference in making me feel any better. In fact, it made me feel worse with the tingling vibrations. I tried it 3 times to make sure I used it correctly. NOTHING. This is a gimic item in my opinion from a company that gives you ONLY 14 days to return it which is impossible since you need to pad time to receive it before you go away on a trip. Who wants to spend money on an item they can't get their money back if it doesn't work. The patch behind my ears that I switched to worked perfectly and it cost a fraction of the price. I didn't see anyone on the ship wearing a reliefband. I will do my research better next time as I predict this company will be out of business soon.

Relief band still not shipped, or I was not notified. Been over a week, since ordered.

Ordered 9 days ago. Still hasn’t shipped. Was told of unforeseen circumstances delaying the shipping. No further explanation or ship date. Probably won’t arrive in time to use on intended trip.

I purchased the Reliefband Sport in February 2023 from the US, as the UK did not offer this model at the time. I selected it for its basic design, durability, and stainless steel connection points, critical for my metal allergy. I suffer from severe nausea and needed the device for a trip in March 2023 involving flights, boating, and rough roads. Initially, it worked well on the highest setting, though it caused some discomfort. Despite developing a rash from the non-stainless steel charging area, I tolerated it due to the relief from nausea. (This is particularly troubling as the company misleadingly marketed the product as having stainless steel components, yet the charging points, which are in direct contact with the skin, are not stainless steel.) After minimal use, I stored the device and reached for it again in May 2024 for another trip. To my dismay, it malfunctioned with weak and intermittent pulses, and even expanded mid-flight, causing significant distress during turbulence. The device failed when I needed it most, despite careful handling and use over about 12 days (the length of my initial trip). When I contacted customer service about the issue, their response was dismissive, citing the one-year warranty without addressing the product's failure or offering a solution. This raises serious concerns about the company's quality standards, durability of their products, and customer service. Had customer service attempted to rectify the situation, I might have dismissed this as a one-off faulty product. Given the high price point of over $200, the device's failure is unacceptable. This experience suggests possible intentional design flaws to ensure failure within the warranty period. The lack of support and resolution from customer service is appalling, leaving me extremely disappointed and questioning the company's integrity and commitment to their customers. I recommend you go elsewhere until they've fixed their many flaws. If anyone knows what recourse I might have to get my money back, I would love to know. *** Updated *** Since my review, I received a comment (visible below) which is not helpful, given that I’ve already explained that the device is faulty and does not work. I have tried everything mentioned, and there is nothing more I can do to make the device work. I am aware of how to use it, tried multiple charging methods (but forgot to mention in the initial review that the charger is also awful and makes it difficult to charge the device as the cable is maybe two inches long, so I always have to set things up around the device to rest on while charging or it will fall off the charging cord)… Additional to the response here, I received an email from reliefband after I mentioned my review to them within the “support” email thread. I was asked for my order info, which I provided. I then received the following reply, which is ridiculous considering they already know it’s been just over a year (outside the warranty window) since I ordered my device. So what was the point of asking for this information? Just wasting my damn time?? This is a crap company. : Thanks again for reaching back out and providing us with your original Order# of 1158057. I was able to gain access to the US system and unfortunately, your order has surpassed eligibility, as at Reliefband, all devices come with a 1 Year Manufactures Warranty for manufacturers defects. We went ahead and pulled up your order 1158057 and see your order was shipped on February 12, 2023. Because the order was shipped over 1 year ago, unfortunately you are no longer eligible and fall within the warranty period.

Took 3 weeks to receive package! Will not even recommend to anyone.