ReliefbandReviews of reliefband.com

I purchased a reliefband as a present for myself for an overseas trip. Motion sickness has had a huge impact on my life, same with anyone else who gets this device. It didn’t work for me—that’s fine. That’s not why I’m leaving a bad review. I purchased the band in advance of my trip, and therefore didn’t know it didn’t work for me within the return window. They refused a return, and customer service was extremely unsympathetic to my situation. When you as a company admit that your product does not work for ~10% of people, why have such a short, inflexible return policy? Not even 30 days?!? Was I supposed to make myself sick on purpose to test it immediately? If your product is good, you don’t need to have shady policies where you have to trick someone into keeping a product that doesn’t work for them. They pressure you into buying with flash sales, when the reality is you have to be very careful when you purchase to time it so that you are motion sick within 14 days, which is so ridiculous. In my mind, this company is a scam. I just paid off my last monthly installment and it makes me so upset thinking about how much money I lost for no reason. TL;DR: Extremely short and inflexible return window. Don’t get scammed out of $200 like me!

The band on the premier+ loosens as the wrist moves. As my wife was sleeping the band would loosen, stop working and the gel dries out! This really sucks as she is going through chemotherapy. We were 5 days past the 14 day policy and they won't help. So there goes $374.

My order apparently was delayed or lost in transit.

This company is a joke. If you don’t return their product in 14 days, they will refuse to refund, ask yourself if it works, why 14 days?!

Never got my order

Took 4 weeks to get a refund processed, which is ridiculous! Then they charged be $35 for shipping and handling for the return. That is outrageous. I don't know how they run their company but that is poor customer support. I wish I had never bought the relief band. It didn't work and getting my money back was so much work.

Re: Order #1234545 confirmed. Poor customer service from the beginning. I paid extra for fast shipping and had issues. The product stopped working within the first few days. Then they only warranty the main device and not the extra components that were purchased with the main device. After 6 weeks of waiting I finally get a refund for mush less than the purchased price. They have all of the devices that were purchased. DO NOT BUY FROM THIS COMPANY

I gave you only one star because as of this date I still have not received my order. It should have been here by now. So now that my order has been fulfilled, albeit, late, I can amend my review and report that the relief band works magic and fulfills its purpose. I might only suggest that the company be more realistic in telling customers when to expect their order. So I raise my report from 1 star to 4 stars.