ReliefbandReviews of reliefband.com

Never got our order

The delivery was left on a porch at the wrong address. A photo was taken by the delivery person. I contacted customer service when I did not receive my order. I looked at the photo of the delivery and saw that it was not my house. When I contacted customer service the rep at reliefband emailed me to tell me that he followed up with the delivery service and they stated that it was delivered to the correct address. Clearly the photo revealed that it was NOT my house and I communicated that to the reliefband CSRep. I had to do some detective work to enlarge the photo to find out which house on my street it was left at. The photo revealed an insignia on the house with the homeowner’s name on it. The CS rep believed the delivery service over the customer that it was delivered to the correct address. Very disappointed in your customer service department!!! Please teach your employees the correct way to handle an issue instead of implying that I gave the incorrect address on my order.

AWFUL company to work with. I wish I could leave a 0 star review. Their chat person regularly takes hours to respond. Their phone system goes straight to the answering service, then they call you back at their convenience. When they call back, their phone service beeps in your ear every 10-15 seconds, which is incredibly annoying - and it's a known issue on their end. After ordering, they took over a week to even send the product out, and an additional 4 days for shipping from WI to SD. After finding out the product didn't work whatsoever for morning sickness, we quickly started the return process since the return window is only 14 days. When contacting reliefband, they tried to coerce us to keep the product a number of different ways rather than returning it, including offering an additional 30% refund off the purchase price. Once confirming they had received the return, even after 27 days they would not process the refund - they made us wait the full 28 days to send back payment - then another 3 days to process the refund so our funds were available. They also refuse to allow me to leave a review on their website. I followed up with the company every single day for 2 weeks to finally get the answer "the review email is automated, and there's no way for us to initiate it." I will never do business with this company again, and I will definitely be letting others know about my experience. This has been nothing but a headache to deal with, and as of today I have been fighting with them for almost 2 full months. It seems the reviews on their website are cherry picked from customers that the product worked for, and my experience seems to illustrate that. BUYER BEWARE! Dan Bongino regularly raved about his experience with the product, how well it worked, and how much grief it saved him. Unfortunately, it seems to me they were just a good sponsor of his, but I do hope it worked for him as well as he claims. I was hopeful, but would never recommend dealing with relief band

HAS NOT ARRIVED

I bought the relief band flex. I'm asking a question and no one is answering me. It said battery lasts 350 hours. Is this true ? Because I keep seeing a a 50 on the info. Need to know because taking a cruise soon.

The item did not work.

Was dissatisfied that the watch couldn’t be charged

Haven’t received it yet