Reliable RespiratoryReviews of reliablerespiratory.com

Excellent customer service

On each occasion when I had an issue or question I was helped right away and each interaction was handled in a positive professional manner.

Very good sevice

I sleep longer and sounder than without

Worst service waited 3weeks for parts told it would be a matter of days then shipped short but charged for all parts still waiting for credit

My issues start with the day we first get the machine and equipment. We have 'stupid head' to begin with from sleep deprivation and then we spend an hour having instructions thrown at us. Let US change the filter, disconnect the hose from the mask, disconnect the hose from the machine, etc. I went home, tried the equipment and had a few questions. A few days later I called the office and went there in person to have things explained to me. A person came out and was helping me when the supervisor came out and reminded her that she had an appointment in a few minutes. Not enough time to answer all my questions. I had to go to YouTube to finally get answers. I realize that it is a business and making money is the most important thing to you but put yourselves in our position. When we have our first [and only] appointment we have no clue as to what to expect - you do - you do these 'show and tells' all day long. Thanks for letting me vent but I'm surprised it took this long for a survey to come out. I was ready to do the survey months ago!

Staff is condescending and not helpful in fitting of equipment "yep, that's fine" when asking questions of fit

No matter what device I use —full mask, nose pillows, whatever—it’s always leaking, I never sleep well, and as a consequence I hate going to bed.