Regal CinemasReviews of regmovies.com

What kind of Game is Regal Cinemas playing with the Unlimited Program? When you try to cancel on the app, it says to call 888-462-7342. -- When you call the number, it says go to the webpage and "Customer Service". -- When you go to the webpage you get a pop-up that says to email their support. Aren't there consumer protection laws against this forced membership scheme? So, I have - Blocked my credit card, left this message, and filed a complaint with the BBB. Ridiculous!@

Recently "remodeled" Regal in my area of Orange County was noisy, dirty and had really lousy sound. Had bought a monthly "movie pass" membership but cancelled after that first movie - or thought I did. Now, 6 months later I see I'm still getting dinged every month for charges (I know, my fault for not "checking my checking" more closely).

Would leave negative stars if I could. My husband ordered a ghost busters popcorn bucket for me 6 months ago. Way after the time it was supposed to finally be shipped it wasn't. My husband contacted them multiple times and no response. I messaged on fb and they said it's through a 3rd party and there is nothing they can do about it. It's their website you are buying from! Complete scam!

Wow! Signs all over the theatre saying “Children 6 and under NOT permitted in the movie!” Yet there were MANY under 6….. one screaming at times, others using their phones and iPads! Manager said “you should’ve come to us DURING the movie!” I asked “would you back the movie up for me?” Seriously ….you expect me to miss a hunk of the movie to complain when you have security posted AT the entrance of the theater??? Ridiculous!!

All I wanted was to get the prices for tickets. Regal wants you to go to their website or social media. Phone numbers don't work. When I tried calling my local theater the recorded message gave me another phone number with NO AREA CODE! Can't get in touch with corp either. Finally found a phone number for Corp Customer Service. He was able to give me prices. Next.... They still have $5-$8 Tuesday prices for EVERYONE online. Wrong! You have to be a "member." It's actually $10.50 for non members. They have so much misinformation that they apparently don't care is out there. Why don't they clean it up? Why is there no obvious and correct phone numbers for Customer Service? I think I may just find another theater.

I booked tickets online only to find out I was charged an extra fee for doing so to the tune of $6! Then we visit the concession stand and ordered the smallest bag of popcorn, 2 waters, and one hotdog and my total was $30.78! I almost fainted at the total! Lastly, we then sat through 33 MINUTES OF ads and previews before seeing the movie. This WAS and WILL BE my LAST and only trip to Regal Cinemas. I can go to CimenaCafe for a 10x better experience and order an entire meal for $12.95! Really pitiful how they take advantage of people’s pocketbook!

Aweful. 30 minutes of commercials. I’ll never go here again

Got notice that my AMEX on file denied payment (I had to close the account that same day due to a security issue). Went immediately on the website and registered a new form of payment ..but could not delete the old card. Then discovered that the payment actually cleared through Paypal...which is not registered as a form of payment; scary. Started a long and futile email exchange with them to get to the bottom. They clearly did not even read my first email. After several more, they told me I had to make the changes required on the app. The app however showed no registered forms of payment for my account. Ended up cancelling the account to clear out any possible future payment screwups. Then attempted to establish a new account ...'system unavailable'.