Jeffrey D.
Scam company
Scam company. Sold tickets a year in advance for the odyssey then changed showtime canceling the tickets but still charging the price of the ticket. Customer support won't refund.
Check movie times, watch trailers, buy tickets, find theatre locations, purchase gift cards, & more online at Regal Cinemas, Edwards & United Artists Theatres.
Regal Cinemas (regmovies.com) has 157 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 120 reviews with 1 star · Clear filters
Jeffrey D.
Scam company. Sold tickets a year in advance for the odyssey then changed showtime canceling the tickets but still charging the price of the ticket. Customer support won't refund.
Joan M.
$13.50 to park. Have to wander the halls to find an employee. Discount Tuesday ticket only covers 20% of the parking fee. Rude employees. Unpleasant experience. Go to RIO Gaithersburg instead. Free parking and nice employees who want to help you.
Mardi C.
I used to love to treat myself to a real movie theater experience when a particular movie peaked my interest. I would go to the Regal Theater (Hollywood) at the Port Orange Pavilion complex. Today I was excited to see the new Speilberg movie Disclosure Day but I was really put off by having a child dressed up as some kind of security ask to check my handbag for weapons? I am a 77 year old senior citizen and find this to be a real invasion of my privacy. I will no longer frequent this movie theater and will wait for new movies to stream on my many streaming apps.
Darrell P.
Regal Ripoff is a real thing. Overpriced. Combos are not real. Beware. Dirty lobby.
Chakry R.
☆☆☆☆☆ (Zero Stars) – “Premium pricing, beta-testing audio.” This issue has been ongoing for a long time, and management doesn’t seem interested in fixing it. My visit on March 18, 2026 just confirmed that nothing has changed. Dialogues are too low, background music is also low, and songs have absolutely no punch. It’s a rare achievement to make every layer of audio equally underwhelming. The entire experience feels like it’s coming through 20-year-old desktop speakers—flat, hollow, and completely lacking immersion. For $22, I expected a theater-quality experience. Instead, I got something that my home setup easily outperforms. At this point, this isn’t a one-time issue—it’s a known, ongoing problem that’s being ignored. I’d genuinely like to hear from management: • Are these audio systems being calibrated at all? • Is anyone actually monitoring the experience in these auditoriums? Because customers are definitely noticing. Until this is fixed, it’s hard to justify paying premium prices for an experience that feels like a downgrade from home viewing.
LifeAsWeKnow E.
Ok I ordered 4 clothing items from regal. Sent three back and was compensated for 1. Their customer service is the worst I’ve ever experienced. Do not order from them. I spent $200 and wish I never ordered anything from them. They are thieves. I’ve repeatedly emailed them and have not been given a reason. Horrible
Beverly M.
Had to wait outside for theater to open. Late opening and made excuses when I asked why. It was very cold in the theater watching the movie. No heat on.
Tyler
Order a popcorn bucket from their site,it was promised to be here before Christmas highlighted by a yellow bar on their sirecwhitch they now removed like the liars they are. I contacted two departments just to be told i had the wrong one and now for three days the third department has been ignoring my email.USPS has been waiting for the package since the 7th and this incompetent scam company has my money and hasnt respond or contacted me on why my order i paid money for and was promised before Christmas isn't here. Dont waste youre time or money on this bottom tier company they dont give a shit about you or youre money they want that unemployment money. Thanks for ruining Christmas you pathetic amateur low rung shit company.