Regal CinemasReviews of regmovies.com

I'd give it zero stars if it'd let me! I went to Regal in Spokane WA. There was nobody working in the ticket box, was forced to stand in line for food and drinks to check in with my previous ordered tickets. Once we get to the front of the line we were told we didn't need to wait in line we could just go to our movie. The movie was supposed to be 2 hours and five minutes, so we made plans and the movie didn't even start until 6PM 40 MINUTES OF PREVIEWS before our movie started. Needless to say we had to go a half hour early to pick up my child and didn't even get to see what we paid $30 to see. BS!

Their app lost my regal gift card and the customer service to fix it was horrible. Complete don't trust them.

Regal Cinema in Aiken, SC is a dump! Have been a regular customer since it opened (maybe 20 years) but haven’t been in about 6 months. Went tonight to see 1917 ( great movie). Bought tickets in advance on Fandango. When we arrived, no one was checking tickets and the box office was closed. A worker told me the box office has been closed for at least 3 months ! In order to check with your digital ticket or to buy a paper ticket, you have to stand in the concession line with everyone else trying to get into one of the 8 theaters. The theater is dirty and smells like arm pits. I’ll never go back

My wife and I tried to see a movie there today. There was a half-hour of previews and advertisements that were played at an average sound level of 85 decibels and peaks of 98 decibels. It was unbearable. When the movie started it actually got louder. We went to talk to the 'manager' and she could have cared less. Permanent hearing loss can start at 85 decibels. Our money was refunded with no indication that people's hearing was any concern to them.

Very disappointed! We used to come all the time when it was warren theaters. They have changed the menu which is disappointing! Pizza was on the menu and they stated they are out of pizzas when we ordered them. The drink sizes used to be huge and are now very small!!! They got rid of the popcorn seasonings which was one of our favorite things! Staff was not friendly at all! We will not be back!!!

I stopped going to Regal and AMC Cinemas, since they only do assigned seating. Like everyone is going to want the same seat on a Friday or Saturday night of a premiere movie. So it will take about a month to see that movie in the best seats of the house.

The worst experience ever, no food at the foodcourt other than pop corn sodas and nachos, 28 minutes in line to get food, not enough staff, 15 minutes in line to get the tickets, the theater is dity.

Recently saw a move a Regal Cinemas and there was 32 minutes of ads and previews before the start of the movie. Will think twice before returning there again.