Regal CinemasReviews of regmovies.com

Found out a friend of mine overexaggerated and partially lied about an employee to HR just to get them fired. In the process of that confession, I also found out said "friend" was going after a "crippled" employee as my "friend" called him, to try and get him fired. Found out recently through other research that the employee that was fired has a documented disability. Its good to know Regal cares more about money in their pockets to protect "Karens" and false accusations than supporting an employee of theirs with a documented disability. Shame on Regal. All my friends and family will be going to other cinemas that are NOT owned by Regal since I've seen how they treat their employees who work hard for them. Update— regal is still in the Karen’s side. I can’t support a company who does this to their employees

RPX was no different than regular standard screen, & the price is outrageous expensive. This was my 1st time watching it. Not fan of it, disappointed.

Have charged my credit card for 2 years un-authorized. They were told to stop 1 year ago when i noticed it....they didn't. Just keep charging my card.

My daughter and I were placing our order, which were a medium frozen cherry drink, medium mountain dew, small popcorn, and one hot dog. The young lady that was helping me failed to look at all the machines for these items prior to placing the order. I made different compromises to make things go quicker for other customers. Sergio was sent to get the manager for my refund, momentarily Sergio came back in a rage. He returned to make the hot dog because the young lady that was helping me said she didn’t know how to make a hot dog, I asked her “You do know how to put a hot dog on a bun, she replied with no, I don’t know how make it, Sergio picked up the bun and just went into s tantrum, Sergio Tantum: Repeating over above out loud for kids and every to hear he didn’t care Sergio said: Quote I need to get the f--k out of this place, : end quote. At that time, he turned his rage toward me when I was getting my order together with the young lady that was helping me. Then he starts to yell at me to get out, leave, over and over then threaten to call the police on me, when the manager arrived Sergio approached yelling he needs to get his ass out of he out loud to the manager when he was asking what the issue, he lost control to the point the manager had to send him to the back because he was unstable and unprofessional.

Bought 3 tickets for 15 a piece through an app for 12:15 showing. Fifteen min before the movie saw almost all commercials, not what I signed up for. At 12:15 thought I was going to see the movie...almost all advertisements for 25 more minutes...what is wrong with you people??? Did you know I wanted to see a movie that I paid for??? Will be passing on future movies till they come out of theaters. What a joke!!

I reserved a party when I got there.2 days prior to pay I paid was never shown the VIP room for the parties I found out they only had 10” personal pan pizzas the day of the party(which I asked for menu. Several times before the party I was told to scan a Qrcode which I asked for a paper menu, I was told to go to the bar for that and was never given one and you can’t bring food in . I ordered my pizza waited two hours for it not to come! My party started at 2 i put my order in at 1:30 and by 2:50 my pizza still didn’t come when I finally got tired of waiting for my pizza I went to ask them about it and that’s when they proceeded to kick me and my guess 40+ people out of the theater. They have horrible customer, service horrible people that work there. I would not recommend you go there or ever do a party there the food is personal size not party size so you would have to get double the amount If you’re going to have a party! they didn’t have handicap accessible walkways so my parents with baby’s had to carry their children up three flights of stairs to even get to the party room. if you have anyone that is handicap, they won’t even be able to go up the steps to the party room. Horrible customer service. I’ll never go back to that theater. I was treated horribly so warm I guess I.

Regal Cinemas and the Regal app are someone's worst nightmare. Firstly the app isn't user friendly as well as the staff and if you email Regal about anything to do with the app or just a simple question well good luck with that. That's about as useless as asking Ghostface if he wouldn't mind using the app life 360 so you can keep track of him. No one knows anything and sometimes they just don't care to respond because everyone at Regal hasn't a clue what's going on. It's like everyone has Amnesia. I don't understand why literally everyone is unknowledgeable about where they work. If you don't know I understand however you follow that up with I'll find out. The theater location acted like they were in shock that they were showing A movie. I asked for a hot dog and she looked puzzled and said Hmmmm none are on the grill rollers will a microwave do. They advertised Dorritos Nachos looking all kinds of good. However I got a bag of dorritos and a cup of cheese. Also they advertised Cheetos popcorn when asked for it the answer was. Ohhhh we only serve that on weekends. Really not what the sign says. In fact it says nothing about only serving it on the weekends. Scream VI was the movie at this point I wasn't shocked at the fact they didn't have any Promo Posters they should have been handing out to the March 9th 3-d fan event. That was stated on the website along with the Scream VI collector ticket I haven't received yet. I've emailed I don't know prolly 20xs at this Point asking all the above questions and concerns it's Now going into Saturday with still no response. At this point I just wanna refund however something tells me I'll be waiting quite a very long time. I've emailed and called cooperate as well. They haven't gotten back with me either imagine that someone not wanting to do the job they get paid for doing. I will never go back to Regal Again. This whole experience and situation could have been avoided the first time I emailed on March 6th had Regal trained people proper.

On Feb 5th drove to purchase 15 ticket for girl outing on sunday Feb 10th manager said can't buy tickets for Friday10 what the heck....we wanted to sit together..