Regions BankReviews of regions.com

Customer service is horrible. I was a small account holder. I don’t think they really wanted to do business with me because of that. A couple of times I went in for a meeting with one of the bankers and kept getting interrupted by other employees. I guess they thought their business was more important than mine. So I found a bank more interested in doing business with me.

I have been issued a social security benefits payment. On Friday the 24th. But even though regions has the deposit they will not release it until the first of the month. Gotta find a new bank.

My first aggravating experience with them was when I was opening an account they told me it wouldn't take that long it was double the time that they said it would take then I deposited cash in the account and it took way longer than it should of to deposit I don't know why it couldn't be immediately since it was deposited at the ATM at the bank then I had a $525 government check When I found out the fee was going to be over $7 for immediate processing I decided to wait and do the overnight processing I get an email telling me that it won't be processed until a week later and the lady I talked to was helpful but wasn't helpful she even called out the wrong month when I talked to her about it so I'm going to give it a couple more chances and then I'm going somewhere else I was with PNC for years I'll probably be going back the only reason I left PNC was there wasn't a location close to me !!

I put in a fence last year around July and signed up for the finance option through Regions Bank. In January of this year I paid the loan in full based on the outstanding principle. Come to find out 4 months later my account still has a balance that is still accruing daily interest, according to the 2 individuals I spoke with. I asked to speak to a manager to better understand since both people I spoke to kept trying to throw the fine print from the contract at me. When I asked for the payoff invoice to be sent to me to finally close this out, I was told I needed a fax number or they could not send it to me. Who in 2026 has a residential fax number? They said I could not receive it neither through the portal in the website nor to my email. Very poor customer relations and practice when it comes to closing an account. I just want to put this behind me and have someone with a brain to tell me why I am still accruing interest.

Went to regions bank in spanish fort a couple times the assistant managers didn't seem to know anything seemed to not care.Couldn't answer any questions p n c.Bank is right down the street

If I could give a minus star I would! Mount Dora Florida branch manager John .This bank lies and takes your money without a care.We have had account hacked 2 times and have gone in half a dozen times to get things fixed before we even started dealing with the bank manager over a month ago and he dosen't come to appointments he sets up with you or returns phone calls! We are retired and someone keeps taking $500 from our account online bill paying (fraud) and they charge us $36 to stop it.We can't afford this we have no money to eat now... but the bank won't give the 500 back even though they see it's fraudulent .So they are making money off a person living on social security after being hacked! The cyber security at this bank is horrible customer service even worse ! Do not use this bank unless you have money to throw away it is as bad as the fraudulent scum that hacks your account, who knows they maybe one in the same!!!

The worst bank I ever have is the region bank,

I've been a customer since 1981. Terrible customer service and sketchy policies, including holding deposits for ridiculous amounts of time. I had a hold of 8 days after the money was withdrawn from my bank. Called customer service, no explanation why, ask for supervisor name, so I could speak with them and was told she didn't know supervisor's name, hold she would get someone??? I hung up on this bs. Closing all of my accounts.