Regions BankReviews of regions.com

Beware of using this bank; they have the worst support center For verification, they are asking silly questions like the first date of opening an account, driving license number, the address the full address of your branch where you open the account, and other silly questions if you miss a single piece of information, they will hang up in your face All they ask for the full Social Security number instead of the last four digits Full account number full routing number this is really ridiculous I cannot provide sensitive information to untrusted people after you provide them all the details they tell you they cannot find your account this is really silly question They charge you for every transaction whereas it is free on the other bank if you purchase something online you have to pay $4 if you if they issued a debit card you have to pay $12 it's a free on the others bank if you do transaction from account to an account you have to pay $12 they charge you for everything they will eventually you will find that you are paying 50 to 100 dollar or more every month just for their commissions this is really disgusting a disgusting way of stealing the money of their clients you cannot complain to the supervisors or the managers because they will hang up on your face when you ask them for that very rude very disgusting If you decided to close your bank account they will charge you$25 as I said This is very disgusting it's a free on all the bands

This Bank Account has been nothing but problems and NO ONE at their Customer Service Numbers has been able to resolve an unexplained charge of $23.oo that made my account over drawn...I will be going in person on Wednesday to close this account. They are NOT BANKERS and should not be representing them selves as such... They are just ordinary people at a call center who can not deviate from their script so they just pass you on or disconnect.... Zero answer to simple questions Zero help with disputing this charge no one can figure out... REGIONS BANK SUCKS go to Wells Fargo or BOA you'll be glad that you did

I am writing to formally express my dissatisfaction regarding my recent experience at the Regions branch located at 7950 Airport Road in Naples, Florida. During my visit, Samantha Herald displayed behavior that I found to be highly unprofessional and discourteous toward customers. Her demeanor was rude and unwelcoming, creating an uncomfortable atmosphere from the moment customers entered the branch. In addition, her appearance appeared unkempt and did not reflect the professional standards typically expected in a customer-facing banking environment.

When trusting Regions Bank with my annuity account and when I needed to withdraw funds at a time in life that was so stressful they chose to make it even more stressful by making errors in the process to withdraw my funds delaying me receiving my money. The person who handled my request would not even return my phone call or email. I got the run around from Regions and Securian both. Never have I felt so helpless and unheard in my life.

Worst bank ever. They will lock your account without any notices

Awful, they pulled my credit without authorization.

This is the worst bank I have used in my entire life. The worst customer service and the worst online interface. They make it incredibly inconvenient to set up autopay to make it more likely for you to pay interest. Instead of being able to set up auto pay online or even over the phone like most banks you have to call them to have a form MAILED to you which you then have to fill out with your banking information and then go to the post office to MAIL IT BACK. Which is absolutely insane!!! I had set up autopay a long time ago and then didn’t use the card for several months. When I made a $6k purchase on it I assumed my autopay would still be in place but I guess not. One day after my payment due date I noticed my payment wasn’t processed. I immediately paid the entire balance and asked them if they could please waive the interest fee since the autopay wasn’t processed and I paid it 2 days before the statement closing date and they said that wasn’t possible. So now I have to pay interest on $6k when I had the money to pay off the card the entire time they just scam you with the autopay complications. I am closing my account and I will never use this bank again. Just want to warn everyone of this scam artist bank so you can avoid this happening to you too.

While traveling overseas twice this year, they have froze my online banking. The first time I’m about four months ago I was in Turkey. They would not help me on the phone. They said I had to come back and sit across from them in person. So I flew back from Turkey and fixed it and they sent a letter to security and said don’t do this again he’s gonna be traveling for at least six months. Here four months later I’m in Malaysia and they blocked my account again. I called them and they knew exactly who they were talking to because I sat with a bank rep for at least an hour last time. They would not help me and I had to fly back from Malaysia, which is a 33 hour flight spent about $3500, and put up with all the aggravation. Horrible bank.