Regions BankReviews of regions.com

They became an entire disappoint after banking with them for years! I discovered money missing from my account, only to turn and find out it was them draining funds from my savings! I confronted them, they passed me around to rep after rep after refusing to replace over $600 back to my savings account. Their excuse, i withdrew from my savings one to manty times. It was probably no more than 3 or 4 times that month. Never got a notification for it or anything. The told be basically just try not to do it next time. . so you are going to penalize me for using my own money. . .i can see if it was like 30 or 40 dollars, but over 600. . . .like who does that. I refused to bank with them any longer after that, i got another bank quick! Haven't had one issue out of my new bank and its going on a few years now

Banked with Regions for years. When I discovered fraud on my account I couldn’t get any help. I now bank with Chase

in addition to selling me an investment product that cost me 5,500 to get out of because of a national disaster, they now have refused to honor and e-check i asked citi bank to send to them. i was opening an account with citi bank and authorized them to debit my account at regions with an e-check. regions refused to honor the check for 5 days until citi gave up.i was charged 12.00 bad check fee. regions would not explain their horrible mistake to me for days saying they were too busy. when i did finally get in contact with regions i was told it was not their problem. DO NOT USE REGIONS BANK.

I am still waiting for my release paperwork. I paid my car off on August 17th and still cannot get a straight answer when the paperwork will get to me. They first said they sent it out on September 1st. So I waited and waited. Then I call back after the 7 days I thought it would come and then they admit they lied and it went out on September 9th. Still no paperwork. These people are the worst. Please don't use this bank.

I called to get a random Zelle hold on my account lifted. I spent over 1 hour on the phone, and then when I mentioned that to the 4th operator, they decided to laugh and hang up on me. I have never been so disrespected. I will never bank here again. They obviously don't care about how there employees address the customers.

Worst bank. ATM NEVER works, the app also never works...& they admit to having problens...& they charge you for a mini statement at the ATM. IR THE ATM won't allow you to take out over $800 of your own money b/c it doesn't have enough in the ATM. THIS during a pandemic on a 4th of July holiday wknd. This ATM never works or has little $$ in it & the Mgr admits this!! smh...In Florida, hands down the Worst Bank, Ever. Extremely poor customer service, NO TRANSPARENCY & nefarious agents answering 800 #. They ALSO VIOLATE FEDERAL STANDARD OPERATING PROCEDURES WHEN IT COMES TO DISPUTES & HAS A POOR RATING LOCALLY, REGIONALLY, & NATIONALLY!! BE AWARE & DO NOT BANK WITH THIS CHAIN!!

A terrible bank. When my elderly mother was scammed by a con man the bank allowed money to be withdrawn when she was $2k in the hole. They then charged her over 500$ in fees and overdraft protection.

I have never liked Regions bank but I could deal with them until today. Friday I did a mobile deposit. Saturday I received an email they were putting a a 15 day old on it. Monday I called them and asked they remove the 15 day hold as they have done before. They said "No, I am sorry but once a hold has been placed on it, it can't be remove nor can I cancel the deposit." She absolutely refused to say anything else. I know that is BS because I have done both before in Chattanooga. I hate this bank. I cannot pay bills. I will have to use credit cards that are closed to being maxed out. I have been out of work due to Covid 19 for 4 months. I will be closing this account just as soon as possible.