Regions offers a full spectrum of banking services. Visit us online or at one of our many bank branch locations for checking, savings, mortgages and more.
Regions Bank (regions.com) has 509 customer reviews on Five Star Index, with an average rating of 2.1 out of 5.
Also known as
regions.com
Website
regions.com
Category
Banking & Money
Location
Hoover, Alabama
Listed on Five Star Index
2026
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Latest
Most recent review: October 2026.
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I had 300 dollars missing in my account. I've been banking since 1986, First Federal, AM south, and Now Regions. They did not investigate this matter and now I'm 300 out of money. I'm going to leave sometime in Dec. The log on just sucks.
ZS
zachary S.
Went to open an account and was told I…
Went to open an account and was told I could not be verified. A service connected disabled veteran cannot be verified No business will be done here.
CA
Catherine
They have blocked my card so many times…
They have blocked my card so many times over the last 3 days that I am about to have a stroke. They don't know why I don't get notified. I've spent HOURS on the phone and my blood pressure is through the roof.
SB
Sam B.
Bad Bizness!!!
I'D give it zero stars if I could as they have yet to give me a dollar for my deposit. Worse experience ever! They didn't even warn or explain that they would put a hard hold on my deposit. I have yet to make payroll and pay my employees and they do this. The check already cleared from the GC that I work for and yet these people holding my money till the 23rd ..I deposited the 12th. Stay Away from this bank. Bizness
DS
Darren S.
Worse bank ever!!!
Worse bank ever!!!
I had always heard unbelievably bad things a bout regions Bank such as them charging outrageous fees to cash a check written by their own account holders if you the person cashing the check were not a member, but I could never have imagined just how horrible they really are. I got an invitation to open an account and get a $400 reward. Long story short it is a bait and switch technique to sucker you to deposit money for 90 days so they can use your money until you figure out 6 months later that all the stalling, unreturned calls, and help requests, wear down your patience and force you to leave them happens. Bank manager lady at the Harrison avenue branch was never there, never returned calls, lied to me on the phone about calling me back, and leaving me messages, etc.
Never received the reward money, and they eventually "blamed the no longer working there employee as having entered the wrong code" even though he copied and pasted it right from their own web page advertisement as I watched him do it. The manger came in to assist as well. This conduct is outrageous, scandalous, and without morals, but don't worry so long as regions can pin their mistakes on the employees they will surely allow you to be the one to suffer from it all !!!
When you resort to having to buy customers you are firstly desperate and all telling as to what is wrong with you to begin with that would leave you so desperate. I will now systematically leave this 1 star review on each and every platform on the internet for all to be warned not to waste your time or be their next victim.
MM
Maryanne M.
Regions mobile app is trash…
Regions mobile app is having some serious issues with mobile deposit. Regions has been closing branches but their mobile app is not ready to pick up the slack.
For the third straight week, I have had to make several attempts to deposit checks. I have received error messages and each staff member that I talk to gives me a different reason why the mobile deposit isn't working and a different solution to the problem.
Three weeks ago, I was told that I needed to uninstall the app, power my phone off and back on and reinstall. When that did not work, I was told that many other customers were also being affected and reinstalling the app after powering my phone off and back on would not help. I had to wait two business days for my ticket to be resolved.
The past two weeks in a row, I tried to deposit a check 5 times before it worked. Different error messages with each attempt. Regions app development is not what it used to be.
DK
Didine Kitem V.
Regions Bank has the worst customer…
Regions Bank has the worst customer service ever. I was having an issue with my business account I called the customer service line 7 times all of the agents hang up on me and I took one last chance then a very nice lady was humble enough to listen to me, guided to and resolved the issue her name is Shawnice M.
Shawnice was very professional, nice and humble if it wasn't for her I was going to lose $600
ML
Matt L.
Regions is a den of thieves’
Be very weary of opening any kind of account with Regions Bank. They play bait and switch with their customers and do not honor their bonus offers. Regions makes their customers jump through hoops to earn their bonus offer as an incentive on to open a new account however when it’s time for regions to honor the incentive the customers will be denied the bonus offer despite meeting all requirements. I have contacted my district attorney’s office as well as the BBB. I have posted many reviews on Google and Yelp about my experience with Regions Bank as well as telling my story to friends, co-workers and neighbors. I am putting the word out and have halted over 8 potential Region’s customers from opening an account and 4 others to close their current account with regions and bank with another institution. I encourage all other Regions Bank customers who have been denied their bonus offer to do the same. This fraudulent practice by Regions Bank is not only unethical, in the eyes of the law this is completely illegal. Regions Bank does not value their customers.
It is extremely difficult if not impossible to do business with an unethical banking institution such as Regions Bank that you cannot trust. They do not honor their business dealing and are very unprofessional. Until Regions makes this right this will be my personal mission to get the word out on how dishonest Regions Bank is to their customers. Major red flag to bank with this company that couldn’t care less about doing the right thing and honoring their promotions. Regions is a den of thieves’ bank with them at your own risk.