Regions BankReviews of regions.com

These morons send an application for a credit card to me. Their automated system does not work. The promo code they give me was invalid. When I got a human to talk to they tell me that my application was denied. I have a 750 FICO rating and they declined ME? Don't waste your time filling out the application. I should have checked Trust Pilot before wasting my time. It is no wonder Regions has a 1 star rate.

Regions bank are liars they said they mailed my card and I still havent received it its been 8 days then the other card I had they canceled it like seriously and I didnt even know this is totally wrong I cant even get or use my money. My money my account my id is expired I cant even get my money it just expired on my birthday November 27th this bank is the worst cant even pay my bills I think Ima take my business elsewhere.

So last month November 28th I deposited a check for $4,500 something dollars $4,557 to be correct so the branch put a hold on it as they normally do so I get an email stating that my funds would not be available until December 7th well guess what my funds are still not available I called the regions corporate office they told me that the branch had them still had a hold on it so I take myself to the bank the branch tells me that the fraud department has a hold on it so I go back home and I call Regions and I asked to speak with the fraud department fraud department tells me that the branch has a hold on it a branch hold now taking the mind I'm being evicted from my place of residence now because they want to keep playing around with my money I don't trust Banks this is the very reason I don't so just the other day Saturday which was what the 30th I went back in there told them what the fraud department told me that the fraud department has a hold on it so I got online today just to chat with somebody and the people that I was chatting with tell me that the branch has a hold on it but yet they're still taking money out of my account for their maintenance fees they're losers their pieces I can't say what I want to say but y'all know what I mean if you're smart don't use regions I'm fixing to put a lawsuit against them now

do not use region , they will take years before they relese your money

I opened a bank account with Regions bank in 2016 I thought they were the best bank I had ever experienced they helped me anytime I had a problem. They showed me the lock it deal which I loved. Due to my work being slow I had time to pick up a little extra work to help through the holidays. I filled out a couple applications for on line are secret shopper a week later i recieved a check in the mail with instructions on what to do with the money. I was texting with the company that sent the check I deposited it in the atm. I got kinda suspicious and drove to the bank the next morning I told the teller about the check showed her the letter that came with it and I was concerned that it may be a fraudulent check my suspicions came about when the person continued to text me wanted me to use my money to do the shopping an kept assuring me the check would clear. I had already deposited the check. A couple days later my bank card was locked down after the bank did a review they closed my account. I do not believe I was done right at all after seven years with regions that they would do that especially when I had several thousand dollars in there bank. I use to refer regions to anyone who would ask about a good bank but no more will i be doing any referrals on there behalf. Maybe I should have caught it before I deposited the check right here at the holidays I was a little excited about receiving the money I would have helped a lot had it not been a bad check. I’m sorry it happened I do not think my account should have been closed I was done wrong I had cost me a lot of trouble having to change the payments that automatically came out Thanks a lot regions for the banking experience. Sincerely T Griffin

This bank decides to close my business account effective December 22nd. I have a lot going on during this month and now have to go and relocate all my auto drafts, business payments and accounts. I've held this account for over 20 years. The reason they are closing the account is because they claim they failed to collect information on the business. Let me pull you back to the fact that this account has been in place for over 20 years. I tried to provide what they requested. I went to the branch many times. They didn't keep appointments, their branch manager wasn't even sure what information they needed. Tried to articulate what he thought was needed and in the end they just send me a notice that they're closing the account because that's what's easy for Regions. NO customer focus. Horrible relationship management. There are much better banks out there. This should not be on your list of choices for any reason.

I deposited a substantial amount of money via the Regions mobile app on Monday November 20, 2023 and it stated that my deposit would be available on November 21. That timing would be perfect as my family was planning to travel the next day to have Thanksgiving with my extended family out of town. When I woke up the morning of the 21st, I saw that the deposit had been acknowledged but stated it was being held until November 29, the following Monday. That was (and at the time of this review, is still) an incredibly inappropriate and unacceptable length of time to hold the funds. I did not (and still don’t) have enough money, without that deposit, to put a proper meal on the table for my family to enjoy Thanksgiving. Regions stole that from my family. Additionally, it was my wife’s and my first Thanksgiving as married couple. I’ve had my issues with Regions in the past, and can admit in retrospect that those have been my fault. However, this time I will not accept any blame. Regions Bank has absolutely devasted our family. I tried calling the corporate office and they told me to go see a physical bank. We were spending what little money we did have left traveling the day I made that call to get to my family. And now, without the money being available until Monday, we can’t afford to travel back home until then meaning my children will be missing a day of school. This has been inexcusable. I fully expect Regions to make things right, someway, somehow. They’ve robbed my family of a proper holiday. To top it off, my wife and I are supposed to be enjoying our 1 year wedding anniversary on November 26, and now that’s not possible either.

AVOID!!! 1) You are unable to do bank to bank transfers of any kind, even through Zelle. My parents had an emergency and I was unable to send them money. They also will not allow you to use third party apps. 2) Fees are entirely too high for basic services, especially international transactions. 3) If you are unable to go into a branch to unlock your debit card, they will close the card and ship a new one only to the address on file. This happened while traveling overseas because I did not respond to an alert for a $4 transaction within 12 hours because of the time difference. STUPID! STUPID! STUPID! 3) They will deny a request for an emergency debit card from Visa. 4) People who work for Regions are generally friendly but 70% are uncompetent or misinformed. Customer service is an infuriating joke. 5) Regions makes it incredibly hard to access your money. Online services do not work well including their "Lock it" feature. 6) There are never enough people working at branches and wait times are incredible long for a bank this large. 7) I still get spoof messages targeting Regions. Do not give these clowns your money. I have a little credit union that can handle more sophisticated tasks with efficiency and for way better pricing. Once I have the time to drive 3 hours to the nearest branch, I will be closing my account and transfering everything to my credit union. Opening a bank account with Regions is one of the worst financial decisions I ever made in my adult life