Regions offers a full spectrum of banking services. Visit us online or at one of our many bank branch locations for checking, savings, mortgages and more.
Regions Bank (regions.com) has 509 customer reviews on Five Star Index, with an average rating of 2.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 357 reviews with 1 star · Clear filters
Consumer
This powerful institution is enslaving and... They close the account without any reason, the height of insolence and sarcasm, and they do not care about people's interests. A bank as bad as those who founded it. I advise anyone not to open an account in this bank or deal with it.
Lola
Worst experience with deposit through ATM I’ve ever had.
PR
Horrible bank. I opened online, copied and pasted code for promotion $300. They denied to pay just simply they didn’t see it. Called and spent hours with them, even went 80 miles to speak to the branch, they just “looked at the system and said “no”. They had promotion for the whole year. They just didn’t want to pay. What the hell?
Nathaly C.
Nunca dejo reseñas. Hoy vale la pena hacer saber acerca de su pésimo servicio. Nada efectivos en solucionar problemas telefónicamente (tuve que hacerlo así porque estoy hospitalizada) aún el caso no dieron solución pero si pudieron hablarme mal (diferentes asesores) y también colgar mi llamada. Adicional, desde Diciembre no he podido volver a utilizar Zelle, dejó de funcionar porque si! (otra pérdida de tiempo en gestiones para que solucionen y hasta el momento no ha sucedido). ATMS en las áreas que he necesitado siempre fuera de servicio. Sinceramente, cualquier otro Banco menos éste.
Chris T.
They are the worst bank I’ve ever had the displeasure of being a part of. They won’t accept payment from other banks( online,in person, or over the phone) they bounced 8 payments on my credit card me knowing damn well I at least had the minimum payment and then proceeded to tell me I wouldn’t have this issue if I transferred my current debit card to theirs(oh yeah because I would love to have double the.. Trouble F*UCK that). Long story short if you sign up with them after reading this you’re a moron and I mean that disrespectfully.
Amy V.
Fraud! Don’t get mortgages with Regions. They took over $10000 in closing costs for construction loan, but when it came to use that loan they sent me a letter stating they’re canceling my loan and didn’t pay a cent back! All I got was a letter that my loan is canceled.
Win
I have an escrow account with my Regions mortgage. Regions servicing did not pay one of my property tax bills on time, and I was assessed a late fee. Regions refused to cover the late fee. Regions said it follows the Real Estate Settlement Procedures Act (RESPA). RESPA section 1024.34 states, "the servicer shall make payments from the escrow account...to avoid a penalty." When I pointed this text out to Regions, Regions refused to share legal or regulatory text allowing the servicer to not make property tax payments by the taxing authority's deadline.
Joe H.
Zero Communication Bank! You call the number over and over but never get a person on the phone. When I finally did get a person i asked for an email address so that i could communicate that way. Oh we don't have email addresses, but you can send us stuff in the mail? Shall I bring it to you in my horse and buggy? What generation are you all in. I hate that my mortgage is with you all.
