Regions BankReviews of regions.com

Provided miss information. Requested to close account. Seems like a simple request. They stated unable to close with pending transactions. This was on a Friday. Stated ok will be back on Monday. They stated these will process tonight and you will be able to return Saturday to close the account. I returned on Monday to give ample time. They stated they could not close with the pending charge. They stated they did not have any control on the when the transactions process. So why did they set the expectation to return on Saturday? Why did they tell me it would process Friday night? Provided with inaccurate information. Which was the exact reason I was closing the account since similar situations have occurred in the past. their staff in not knowledgeable in their product.

I was in a time crunch and had to get a large amount of money to my mortgage company in one day. Since it was Friday night I figured I had only one option: Bill Paying. It took me several days to get in touch Mortgage Company and find out they had not received the check, so I went to a Regions Bank. I got help from a very nice young lady. After about 10-15 minutes of typing away on her computer and getting help from another employee, she said they never sent the check because of an error in the IP address. This made no sense it wasn’t being sent electronically. When I asked why they hadn’t notified me, she said she didn’t know. This was a lot of money to me and they left me hanging for almost a week. How Regions can stop a Bill Paying check and not notify me is very troubling. So long Regions Bank.

Please do not use any of their financial advisors! Do not throw -away your hard earned money. I was misguided, misinformed, and definitely mislead! I met someone who fortunately made me money! He went with me and the Regions financial advisor couldn't even answer his questions.

I owed zero balance on my heloc, never used it for three years. Paid my house off and bought my own insurance. Regions went behind my back, and charged me $2300 for flood insurance. I could understand if I owed a balance but the property alone is worth more than$35000... so what were they protecting. It was just a reason for them to charge my card and make money. You have to authorize your wife to use your card, but Regions can steal all day. Kicker is, home insurance for everything through my agent is $3000... so why was flood $2300.... because Regions owns the insurance company.

I paid my Regions credit card bill with the Regions online checking function and they admit to mailing the check on Feb 26 to the Regions Credit Card facility. On Mar 1, the check posted. On March 12th, the credit card department said they never received payment and charged a late fee. They refuse to remove the fee saying they're not responsible for lost mail.

Will not bank with Regions again! My Regions account is essentially me having to have ten transactions per cycle & I shouldn’t be charged. Still somehow I’m being charged a monthly fee each month. Lastly, to top it off I called support today to get some clarity & the representative was rude AF!

Banking with Regions 20 years, I will be withdrawaling every penny and closing every account as soon as possible. Horrible service, unnecessary holds on deposits. Waiting an hour to see a manager to have a ridiculous hold released when I should be at work. This is costing me and my business money and it's not the first time. This was a deposit of three separate checks from different customers on one slip, none over the typical hold amount. No excuse for this from them.

What a HORRIBABLE bank. Only recently the bank started putting 10 day HOLDS on every deposit. When I knew a banker that worked there, she would release it after 3 days because the funds had cleared. However, after she left, I was always having all my funds held even though they had already cleared. Unless you personally knew someone who would give you access to your money sitting in your account with a nonsensical hold so that Regions can invest your money and make money on your money that you are not permitted to use for 10 days, regardless of whether the funds cleared or not. I spoke with a banker and asked him to release the funds and he lied to me saying this is the way it is done at all banks, even acknowledging that the funds had cleared but for the Regions 10-day hold. I have opened a new account at another bank and I will never permit any of my clients to use Regions in any type of transaction with my business. Stay away from this bank at all costs. They even admit that they are holding your money after is clears with the Notice they email you: "If you did not receive a written hold notice at the time you made the deposit, and the check you deposited is paid, we will refund to you any fees for overdrafts or returned checks that result solely from the additional delay that we are imposing."