Regions BankReviews of regions.com

As a business customer for over 12 years this is the worst bank to EVER DEAL WITH! Save yourself the hassle and go elsewhere I’m about to close my business account and personal account!

I have a fiancee who is living in another country and send periodic Western Union deposits to her. Normally I do these transactions at Walmart service desk but with a holiday the next day I expected a longer wait in line. With a Regions bank closer I decided to go there when I saw they also perform these transactions. Since it was still through Western Union, I only anticipated maybe a higher service charge. But where they got me was on a $1000 transfer the exchange rate was $130 less than what she would have received through same transaction from the same money transfer company at Walmart. Exchange rate had not even been shown to me and is so different than ours you need a calculator to convert. All the bank representative said was that is the way it is, sorry you were unhappy with our service. Unhappy..he'll yes I feel money was stolen from my fiancee.

When you try to talk to them on the telephone it is just like "No Ones Home" ...

FRAUD FRAUD AND MORE FRAUD.. THEY REFUSE TO PROVIDE THE 188.34 THEY OWE ME.. BANKS ARE THIEVES. REGIONS IS THE WORST

I had an account with regions Bank I went into the banking center plus I called customer service because there was fraud on my account it took them over a month to close my card off with over $4,000 worth of transactions that were not mine and it took them almost a month to credit my account back and some transactions they do not even credit back very poor Bank and poor customer service

when i went to wire money to someone in Canada the rep was with me for an hour and after i left she called my husband's number to get information that she forgot to ask me. she told my husband the reason why she was calling instead of keeping the transaction privy to just me. This is unacceptable and no word on what, if ANYTHING, was done to rectify the situation. I'm sure the rep still works there. Privacy breached!

This bank is horrible they stole my money. I filed a dispute against a company that did not give me product that I had paid for. I sent regions Bank all the information they requested and they still would not help me. So basically regions feels it's fine to give my money to somebody for something I never received and their customer service is horrible it takes forever to speak to a human and then when you do they lie to you about what they're going to do. I truly regret banking with them and as soon as I'm able to I will definitely be switching banks because they do not deserve my money or a good person like me to be a customer of theirs. I tell everybody please do not choose this bank they lie to you they cheat you and they steal from you and they do not protect their consumers

If zero stars were available I would pick that! I have been a customer since before Regions took over and it was Amsouth. In other words, way too long!!! After 20 plus years they do not recognize me as a customer. Maybe because they can't keep employees... My account was overdrawn today because the same check was run through TWICE. Did Regions catch this mistake? Of course not. That would require someone actually doing their job. I was informed that I had until 8:00 pm to fix my account and bring it out of the negative. I used my time and gas to go to the bank to alert them to the problem. Are the going to fix this mistake by 8:00 pm this evening? Of course not! They have days to correct their incompetence. They expect more from the customers than do they do of themselves as a business. You can bank with them your whole life and they do not know or care who you are. Don't waste your time dealing with these incompetent nincampoops. A credit union is the way to go. Believe me when I say there is ABSOLUTELY a reason why they have so many one star reviews!!! Terrible bank with terrible customer service!