Regions BankReviews of regions.com

Absolutely the worst frickin bank causing over $10k loss from my checking account with them about two years ago. A woman living with me had gotten ahold of my card info and made a couple purchases so I cancelled my card. Along with being issued a new card they sent another bank debit card through the US Mail after I told them DO NOT under ANY circumstances send another card to my house!!! She retrieved it from the the mailbox and commenced to draining my account before I realized it and then disappeared to avoid prosecution cleaning everything out of the house as well, her family helped to facilitate this. I was lied to when opening the account concerning having to use your pin number for any card transactions to start with. I should have known better, still trying to get my money back from their mistakes.

Crestview location needs work on speed at drive through. Sat in line at drive through waiting for 30 min to be seen while the other drive through lanes zipped right on through.

They need to be closed down!!!!

Worst bank to deal with. They treat everyone in middles class or lower like covid scrammer do not invest money with this institution

Garbage bank. Used to be great, but in the last year it’s been the absolute worst. Forget disputing anything. They will reverse claims because merchants won’t cooperate with them regardless of how many pictures you email them showing proof. They will hang up on you when you ask to speak to managers too. Absolutely horrible customer service. Closing 3 accounts after 20 years of service.

I just opened a checking and savings online with Regions bank two days ago. I had some questions and OMG!! that was the start of a breakdown!! If you call, be ready to be on hold forever! or worse, MUCH worse; you chat... you get to meet "Reggie".. the single stupidest AI interface and there is NO WAY around that nightmare! I kid you not, both accounts are being CLOSED, two days after opening!!! THIS PLACE SHOULD NOT EXIST!!!!! UPDATE: BEWARE! BEWARE! Horrible in every way! So now my blood pressure is peaking and I call back again, again waiting too long. I telll the girl that "axe" me questions; Close the accounts!, (I hate poor service and do not tolerate it!) as I was getting no answers. She marbles, she can't while there is funds, I have to spend the money or take it out myself..I am FREAKING LIVID now.. I log back in to xfer and find they're charging me $25 early acct closure fee and $3.00 for the xfer back to my bank that they debited to open the accounts TWO days ago! So, I have to let my money sit in that den of theives for 6 months to NOT have them STEAL $25 dollars!!! Their customer service is horrid, cant get answers. absolutely the worst bank experience in my life (and I'm 61) AT YOUR OWN RISK!!!!

They don't keep their word and own up to their mistakes. I opened a checking account there with a $200 bonus offer. I did all the things required and they told me (a month after I was supposed to get it) that it was being processed. Another month goes by and they tell me I never had an offer on the account. I went into the branch with emails between me and the banker with that promo code and after 4 full months, they are refusing to honor it. I'm closing my accounts, why bank with someone you can't trust?

ABSOLUTELY BEYOND PATHETIC!!! AVOID THIS BANK AT COSTS!!! If you excel at NOT doing your job, don't care about your customers, and enjoy passing the buck, get a job with Regions; you'll fit right in! WORST BANKING EXPERIENCE OF MY ENTIRE 60 YEARS OF LIFE!