Regions BankReviews of regions.com

This Bank is the worst I have ever dealt with. You can never get real time balances or see your payment history on line unless you use THEIR payment portal. I use my own bank to make my payments and Regions can't figure out how to automate the process from outside payment methods. They are a joke with a capital J.

We have been with Regions for over 20 years, and they have never put the customer first. We had over $12,000 taken from our account that Regions did not flag or contact us about. When I called on Monday, the representative said they would get back to us in 10 days. Are we serious? Ten days to address that amount of money for a family of four is insane. What is someone supposed to do? It has now been 9 days, and Regions has yet to reach out or even look at the claim. They have no policy in place for families affected by this. It's absolutely ridiculous. We were talking to another bank in town, and they said they would provisionally put the funds back while they investigate so people wouldn't be in this situation. Considering how large Regions is, it's very sad they treat their customers this way. I don't care about your policy; your job is to protect and support your clients. We will be moving our money.

Closed my account for no reason and held my money for a long time. This bank needs to be avoided at any and all cost

Have allowed a thief a w to steal from my brothers acct for years. He’s gone now. They are still allowing her to steal. They are okay with it.

This company using very predatory loan practices. When paying off a $22000 loan for 2 years at $252 per month, they informed me I only paid off $900 of the loan. Because they are only putting $5 towards the principal balance and the remaining $248 go straight into interest. This is total bs. DO NOT USE THIS BANK FOR ANY LOANS!!!! Horrible practices. Thats why they've change their names from enerbank because if the terrible review do to this practice. STAY AWAY!

They hide their fees and daily charges in all the paperwork. I would tell everyone don’t feel pressured by them to sign until you completely go over all the paperwork. Luckily for us I was able to come up with money and to pay them off and they still would not negotiate to wave their outlandish daily fees. Total crooks !

Never ever use this bank! I have spent numerous hours with Regions Corporate and in the branches trying to get them not to pay anything if I did not have money to pay it. They disregarded this at least a dozen times and charge me overdraft fees. The business account don’t do it if you need to send a wire, there is either a glitch in the system with the app or on the website when you sign up to do it yourself to save time from going into the branch it never once in two years has a wire gone out the same day 50% of the time it takes two days or never even goes at all, therefore charging me late fees from who it’s going to because it never arrived on time. What do they have to say they don’t know nobody will ever tell you the same answer to your question different branches. Tell you different things different people on the phone tell you different things they will screw your life if you use this bank I refuse to pay these charges so they sent me to collections now I have the collections on my report.

I'm a over 10 yr customer of regions. I have used Regions on S FL Ave in Lakeland FL. I been working with Perzaye Goodman as my banker building my credit along with other credit building. I did the secured loan thru Goodman paid the loan off in 4 1/2 months and it didn't help my credit. So I used kickoff got my FICO to 640 with kickoff I applied with regions for a car loan. Called Goodman to ask about the car loan. He said his manager was in a meeting but he'd call me back within the hour. 2 days later still no call back. I've called left messages 2 days later still no call back. Very unprofessional