RegenexxReviews of regenexx.com

1. I have done same day stem cell injections (twice) plus multiple rounds of PRP in my knees (torn ACLs, meniscus). It worked great. (This was not a Regenexx related facility.) Still skied and played tennis. 2. Due to concern about declining number of stems cell available via the same day procedure, I decided to try Regenexx Cayman cultured stem cell procedure. 3. Everything was professionally done. Cost for phase 1 was $10,500. 4. After cells were cultured, I was advised everything was good, so I booked hotel, air fare, etc to return for re-injection. 5. Ten days prior to my departure, I was advised that only 5 million stem cells were available and that I needed 30 million for the number of injections I needed on both knees. The doctor therefore did not want to proceed. 6. Stem cells were not counted prior to culturing so there was no way to know if I had any expansion. There was no known probability of whether another $10,500 bone marrow aspiration/culture would result in more than 5 million stem cells. 7. I therefore was left with no good way forward and was out $10,500 plus money spent on plane tickets. 8. The low rating is due to the lack of transparency/ expecatation management. When the count was known 4 months prior, I should have been contacted and advised of the issue. Moreover, one would think Regenexx would have an idea of whether a 30 million count is common, particularly for my age range. 9. The bottom line is I can’t recommend Regenexx Cayman due to either a lack of knowledge of metrics for stem cell counts and more importantly a failure to relay likelihood of one having the number of stem cells needed after culturing. If 5 million per round of culture is the likely outcome, I would have to pay over $60K and then the $12,500 for injections. 10. Maybe that is something some people will pay, but I decided to cut my losses and walk away. I wish FDA would approve cultured stem cells in the U.S. as I believe there would be greater rigor applied to the process. For now, caveat emptor.

I went to a very nice doctor in Southern California. Following the regenerexx procedure which was grueling . The injections were for pain and arthritis in my cervical spine and facet joints and there were lots of them. Following the procedure I felt worse and was told that this was expected and it should subside in a few weeks. I never recovered and actually became worse. My blood pressure dropped during the injection process and I believe it was also traumatic to my body. I have ended up being unable to work so I had negative improvement from these injections. I would be very careful about use of these injections especially in the spine

Had an appointment last Friday @ Regenexx St. Petersburg to assess my areas needing treatment which include 4 cervical disc injections, treatment of both shoulders, and right knee. Dr Papas did an ultra sound inspection of knee and shoulders, and reviewed my most recent cervical MRI. I felt impressed by his abilities to pinpoint the areas causing me my pain during the exam! However thats where my good impression ended! As he discussed the cervical options i mentioned i'd been to the Neil Riordan clinic in Tx. and they recommended injections into the discs with mesencymal stem cells. Dr Papas at that point sais Regenexx doesnt do cervical injections into the discs, which I know is wrong since I'd seen several webinars by Regenexx on doing this procedure! on the following Monday I recieved a call from the secretary at St Pete Regenexx who started giving me a verbal quote for treatment over the phone, when I said please, I would like this quote in written form, emailed to me so I can review the details of the procedures cost to compare to other quotes I already have recieved. It's now 5 days later and I've recieved nothing. Not impressed with their follow thru!

The doctors where great. The billing department was another matter. After the procedure I tried to get billable codes (i.e.: doctor visit, PT, blood draw. labs, etc) to submit to my insurance company. At first the billing department was not helpful. They had already been paid in full $6000.00). After eight months fighting the billing department and my insurance company, my insurance company agreed to pay $1800.00 of the bill. The billing department was now friendly as I said I would have that payment sent to them (big mistake) as a partial credit for my follow-up visit (costing $1200.00). The billing department said they would call when the payment from my insurance company came. I had to call several times before I got a nervous billing clerk who said the money came and I would have to speak to the billing manager. The billing manager came on the phone and in an extremely chilling cold voice said: "you do not think that money is yours". I called the Attorney General of my state and was told this is not uncommon, they called it double dipping to pad the bottom line. They encouraged me to file with the Colorado State General Attorney. On top of them taking the insurance money, remember they had been paid in full eight months ago, they said I now had insurance co-pays due. I decided to wash my hands of the entire place and learned that you never allow an insurance settlement check be sent to a place with their name on it. In short, the billing manager is a crook and saw a check that she could keep since the clinic's name was on it.

At the beginning of October 2019 I had a stem cell procedure on my left hip in lieu of more invasive surgery. Dr. Fausel and his staff in Broomfield couldn't have more professional and perfect to work with. I have absolutely no complaints there. I was told that there was a 50% to 60% chance of success. Unfortunately, it did not work at all. In fact, my hip is worse now than when I went in. I followed all their post-op instructions to no avail and it was extremely painful for three weeks afterwards. Now, 3 1/2 months later I'm looking at surgery. The only regret I have is that it cost me $8,000 out of pocket. Again. the clinic and everyone in it were wonderful and I'm guessing that other people have had success. It just wasn't right for my situation.

I had stem cell treatment at a Regeneex facility in Phx in March 2019 on my shoulder and the platelets on my neck. Followed all instructions precisely. I did not get any pain relief to speak of. When I tried to schedule a 6 month checkup, I was told their office was closed and was given no way to follow up. Needless to say I am not a satisfied patient and would not recommend Regeneex to anyone. It was very expensive. There was no follow up or it seemed anyone that really cared. Judie Tilmsn

Still will have to have hip replacement and knee surgery.

When calling to inquire about this new type of procedure Jennifer was outstanding. She knew all the details and answered my questions very well. During my initial consult the Dr agreed that I get an MRI. They said I would get a call from Radiology Regional within two days. Nobody called. Meanwhile Regenexx is trying to schedule my prp injection the next week. I would not schedule until until the MRI was scheduled. It was like pulling teeth to get Regenexx to process the mri referral. When it was finally done they scheduled the prp injection two or three days after my mri. I expressed that was too soon but they assured me they would have the results prior to my Prp. On the day of the procedure the Dr did not even mention the mri, he was just eager to start sticking. I asked if he saw the mri results and he replied he got the report but had not received the pictures yet. Any real Professional dr would want to see the pictures. He did not tell me the results so I asked. He stated that the tendon he thought was torn indeed was and that there was a partially torn ligament. Later I found out the report stated a likely complete torn ligament. That is a major problem. This Dr is a clown. Since the mri referral went so bad I communicated to the assistant to make sure to get the physical therapy referral done before my first therapy appointment in two weeks. I called again in advance to confirm the referral was made but it wasn’t. I was assured again that it would be. The day of my first PT appt I called before I left to confirm. Again the referral was not made and the incompetent assistant told me she would have it done before I got to the PT office. Guess what, it wasn’t. I had to wait an hour at the office for this fool to get it done. This is just the major screw ups. Every time I called the person I was supposed to they could not answer questions or do what was needed. They would just go into some rehearsed sales pitch and never answer my questions or concerns and then have me call someone else or transfer me. I would not use this organization again what so ever and if this is the direction our medical technology is going we’re in trouble. The prp injection did help my elbow thank goodness but I believe it would be even better with a competent Dr, staff, & process.