RegenexxReviews of regenexx.com

Response from RegenexxJul 1, 2026

Thank you for sharing this, and we’re very sorry for the frustration and confusion you experienced while trying to schedule your consultation. This is not the level of communication we want any patient to experience, especially someone who has previously been happy with their care through the licensed Regenexx Network. Scheduling and patient communication are managed by the independently owned clinic, but we are escalating this feedback to help ensure the right people are aware of what happened and can work to resolve your issue as quickly as possible. We sincerely apologize for the inconvenience.

Response from RegenexxJun 23, 2026

Thank you for sharing your perspective. We understand that patients and physicians want high-quality evidence when evaluating orthopedic treatment options, and we agree that research and transparency are important. Regenexx has long supported data collection, outcome tracking, and research related to regenerative orthopedic procedures. If you have specific questions about Regenexx research or clinical information, we would be glad to direct you to the appropriate resources. You can also visit the research section of our website to learn more: https://regenexx.com/resources/research/

Response from RegenexxJun 23, 2026

Thank you for sharing your concerns. We’re sorry this experience left you feeling that your care options were limited or delayed. We have requested more information so this can be reviewed by the appropriate team. Please respond to that request so we can better understand what occurred and where to direct your concerns.

Response from RegenexxJun 23, 2026

We’re sorry to hear that you had this experience. Regenexx technologies and protocols are used by independently owned clinics, and each clinic maintains its own patient agreements, billing practices, and office policies. Those matters are handled directly by the local clinic. We have requested additional information from you so we can better understand which clinic this involves and help route your concerns to the appropriate team for review.

Response from RegenexxJun 23, 2026

We’re sorry to hear that you feel this way. We have requested more information from you because your review does not provide enough detail for us to identify an experience with Regenexx or with an independently owned clinic licensed to use our technologies. Please respond to our request so this can be reviewed by the appropriate team.

Response from RegenexxJun 24, 2026

We’re sorry to hear that this was your experience. Billing and patient communication policies are handled by the individual physician practices, but we understand how frustrating an unexpected charge can feel. We apologize that this interaction left you with a negative impression.

Response from RegenexxJun 24, 2026

We’re sorry to hear that you were disappointed with your experience and outcome. Every patient’s condition and response to treatment is different, and we understand how frustrating it can be when results do not meet expectations. Billing, insurance, and patient care policies are managed by the individual physician practice, but we regret that your experience left you feeling this way.

Response from RegenexxJun 23, 2026

Thank you for sharing your perspective. We agree that evidence, transparency, and appropriate patient selection are important when evaluating any orthopedic treatment option. We also want to note that your review states you do not have personal experience with Regenexx or with one of the independently owned clinics licensed to use Regenexx technologies. Regenexx has long emphasized research, registry tracking, advanced physician training, imaging guidance, cell processing standards, and quality assurance. We always encourage patients to review the available evidence, risks, benefits, limitations, and alternatives with a qualified physician before making treatment decisions. Your review mentions that we don’t do stem cells. That is incorrect. In fact, Regenexx is known for pioneering orthopedic stem cell treatments. We have published a large percentage of the research on the subject, and we track our patient outcomes and transparently publish that self-reported data on our website. Regenexx research papers: https://regenexx.com/resources/research/ Regenexx patient outcome data: https://regenexx.com/results/