RefurbeesRefurBees is a leading Microsoft Authorized Refurbisher in the computer hardware & peripherals industry with over 30 years of dependable expertise. Get your tech, for less at Refurbees.com.
Refurbees (refurbees.com) has 48 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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John
Still a bit shaky. F keys don't work. Screen has instances of jumping.
Response from RefurbeesNov 2, 2021
Hi John! We'd love for you to take advantage of your free 90 day warranty included in your XPS 13 laptop purchase. Please reach out to [email protected] so we can take care of any issue you're having.
William K.
Your value is generally very good. The lead time between placing the order and shipment is fairly long causing us to not purchase as much, but we always get it. Customer service when we've called or had to do a warranty was excellent, although we haven't had to use customer service much.
Response from RefurbeesNov 2, 2021
Thanks for your feedback William! Most orders go out same or next business day. It looks like your last order arrived to you in 3 business days. We're glad you received the fast free shipping we always offer :)
Richard W.
Fast supportive service! Great equipment for my needs at great prices! Thanks so much!
Response from RefurbeesNov 2, 2021
Glad to help you out Richard!
Gene B.
I am totally satisfied with the accuracy of the unit description and the pre-order customer service assistance. It is tough to provide a reasonable evaluation of the unit because I just started to set it up but, so far, it seems to be in better condition than I expected.
Response from RefurbeesNov 2, 2021
Thanks for your review Gene! Remember you can reach out to us if you have a question!
tsmith
Been a Refurbees customer in personal & professional roles. I’ve bought several thousands of dollars worth of equipment from refurbees during the past 5 years; ALL of it surpassed our expectations for durability & dependability. My latest, a personal buy of a MacBook Pro, has been great! Machine arrived extremely clean & fully functional. Cust Svc call (1) was quick & gave THE solution.
Response from RefurbeesNov 2, 2021
Thanks so much for the feedback Tim! Customers like you are the reason we love providing affordable tech!
ROBERT AYERS S.
Great pricing and fast shipping !!
Response from RefurbeesNov 1, 2021
Glad you had a great experience Robert!
Dwight G.
Finally, the Director of Marketing responded to this review. I always state the unvarnished truth in my reviews, and can always back them up with documented facts. That’s why, Ms. Heather Lang, Director of Marketing at Refurbees, people read my reviews on every online review platform that I post on and after 2 days of back and forth with the Director of Marketing, MY REVIEW STANDS. And,so that there is no confusion, my review is solely about Verified System Solutions dba Refurbees only. Also, any reference to TigerDirect in my Refurbees review was for background only. BUYER BEWARE!!!!! This company will not stand behind the computers that they “refurbish” and sell. I bought a laptop from TigerDirect that had been refurbished by Refurbees. It developed a mark behind the screen. Refurbees instantly tried to blame it on me. Now the screen has screen burn across the entire bottom of the screen. Plus, the screen has come loose at the top, the earphone jack has never worked and Refurbees has simply ignored my attempts to get them to make their product right. BUYER BEWARE- INDIVIDUALS AND COMPANIES STAY AWAY FROM PRODUCTS FROM SYSTEM SOLUTIONS dba REFURBEES
Response from RefurbeesNov 1, 2021
Edit in response to customer reply: Despite many attempts to satisfy the customer, including offering to repair his laptop purchased from Tiger Direct and granting him an extensively discounted new (refurbished) machine of greater value than his original choice, we cannot find a resolution. Some people just can't be happy 🤷 Original: Hi Dwight- We're sorry you seem to always have a negative experience in your many reviews of TigerDirect. We'd like to help you out with a new computer. We invite you to buy through us directly so there is no confusion this time. Shoot us a message at [email protected] so we can get you a promo code :)
Richard S.
I picked up my Fujitsu laptop at their location in Garden City. They are really nice and offered me friendly reception. Three months later the still laptop functions well. I recommend this company Refurbees.
Response from RefurbeesNov 1, 2021
Thanks for your review Richard! So glad it's been a great experience!
