RefurbeesReviews of refurbees.com

COMPUTER IS SIGNED IN TO SOME COMPANY I DO NOT HAVE ACCESS TO. CANNOT USE. FULL REFUND HAS BEEN REQUESTED!

i order a pc and they send me something complete diferent and is hard to be in touch with this people????????????????? to return the item and you gave to pay for the return???????

Finally, the Director of Marketing responded to this review. I always state the unvarnished truth in my reviews, and can always back them up with documented facts. That’s why, Ms. Heather Lang, Director of Marketing at Refurbees, people read my reviews on every online review platform that I post on and after 2 days of back and forth with the Director of Marketing, MY REVIEW STANDS. And,so that there is no confusion, my review is solely about Verified System Solutions dba Refurbees only. Also, any reference to TigerDirect in my Refurbees review was for background only. BUYER BEWARE!!!!! This company will not stand behind the computers that they “refurbish” and sell. I bought a laptop from TigerDirect that had been refurbished by Refurbees. It developed a mark behind the screen. Refurbees instantly tried to blame it on me. Now the screen has screen burn across the entire bottom of the screen. Plus, the screen has come loose at the top, the earphone jack has never worked and Refurbees has simply ignored my attempts to get them to make their product right. BUYER BEWARE- INDIVIDUALS AND COMPANIES STAY AWAY FROM PRODUCTS FROM SYSTEM SOLUTIONS dba REFURBEES

These people are an absolute horror. I ordered a laptop from Micro Center. It was shipped directly to me from RefurBees. It wouldn't even boot. I sent it back. THEY SENT THE SAME MALFUNCTIONING LAPTOP TO ME!!!! I AM TWO WEEKS INTO AN ONLINE CLASS AND STILL DON'T HAVE A FUNCTIONING LAPTOP!!!!!!!

Perhaps I will write a review about this glorious company. A month ago, I bought a Refurbished Laptops Fujitsu Siemens. Everything hangs in it, the screws are not screwed to the end. In general, a so-so purchase. I did not suffer and bought another.

In June of this year I purchased a Dell desktop computer along with a 1 year warranty. From the first day it was set up it’s had several problems. After many phone calls we were told we could ship it back for repair at our expense. Normally this wouldn’t be an issue; however, with it not working properly since day one I feel the least they could do is waive the return shipping fee. The email I received states they will “replace” the desktop but in speaking with customer service I was told “they have to word it that way” using “replace” and that it will actually be “repaired”, not replaced. The email also contradicts itself because at the top of the email it says “free shipping” and in the body of the email it’s worded as “ship at your expense”. The answer given repeatedly is, “that’s the policy”. Yes, I understand it’s the policy but what has had happened to good customer service? The email I received also says, “Do not hesitate to email or call us. We’re always happy to help!” Well I have called and just get the repeat speech about the return policy. I was recommended to this company by a long time customer but after such poor customer service over shipping something that was broke when received and all the trouble that’s accompanied it, there’s now a new customer and a repeat customer who will not be purchasing from this company again.

I purchased a Dell desktop and within 8 months it was completely fried no power, no motherboard, no hard drive. They would let me ship it back at my expense for the price of the computer to ‘rebuild’ the whole thing for me. They would not ‘own’ that they sold me a piece of junk. BUYER BEWARE!!!