RefurbeesReviews of refurbees.com

The laptop is everything as advertised and I'm very happy with it. My only issue is that after I rec'd the acknowledgment of my order and when the expected delivery time was that the delivery wasn't in that timeframe I was beginning to think I'd been scammed because I didn't have any communication from the company until it had been a couple of weeks then, I did recieve a call and after that the delivery was made. Trying to track online only led to companies trying to sell me their tracking services!

I received a defective notebook and tried to work it out with Technical Support, but couldn't fix it over the phone I had by to return a defective note for repair, but was surprised I was responsible for the return shipping which was $20. Not such a great deal paying the additional. It wasn't anything I did to cause the problem.

Your value is generally very good. The lead time between placing the order and shipment is fairly long causing us to not purchase as much, but we always get it. Customer service when we've called or had to do a warranty was excellent, although we haven't had to use customer service much.

Professional company. We purchased a laptop from them. I am sure we had the odd circumstance, but we had an issue with it. We returned our computer in the 30 day window and received a refund. I give them 4 stars because you can shop with confidence, that if you have the unusual experience of a problem, they'll make it right.