ReflexMD Reviews | Read Customer Reviews of reflexmd.com

ReflexMD Reviews | Read Customer Reviews of reflexmd.com

ReflexMD reviews

Showing 87 reviews with 2 stars · Clear filters

BW
Jul 30, 2024
High Cost
The online patient portal isn’t as smooth as I would expect from a healthcare company doing telehealth/virtual health. It doesn’t leave patients feeling confident. The biggest issue with reflex is probably the cost though. The introductory rate is already what a lot of competitors charge and then it increases pretty exponentially. Long term it will probably mean I’ll switch to another company.
Response from ReflexMDJul 31, 2024
Hello William, We are truly sorry to hear about your negative experience, and we appreciate you taking the time to bring this matter to our attention. Your feedback is essential to us as we continuously work to improve our services.
Report
Marsha
Jul 23, 2024
Lousy customer relations with poor communication.
My prescription was 6 or 7 days late. I took advantage of a 3 month plan. No one told me that this would cause additional delays. I gained back the initial weight loss I had. I don't like automated responses that state the problem is resolved when I ask for a call, I want a person to call me. I was beginning to feel like I had payed around $1100,00 to scammers. Poor communication and a poor business model.
Response from ReflexMDJul 24, 2024
Hello Marsha, I'm truly sorry to hear about your negative experience, and I appreciate you taking the time to bring this matter to our attention. Your feedback is essential to us as we continuously work to improve our services.
Report
David
Jul 21, 2024
never use reflexmd for semiglutide
You seem to not know when refills are due. package is poorly. insulated. instructions vague on dosages
Response from ReflexMDJul 22, 2024
Hello David, I'm truly sorry to hear about your negative experience, and I appreciate you taking the time to bring this matter to our attention. Your feedback is essential to us as we continuously work to improve our services.
Report
Ellen
Jul 20, 2024
I haven’t lost weight
I haven’t lost weight
Response from ReflexMDJul 22, 2024
Hello Ellen, I'm very sorry to hear that you're not seeing the results you expected with semaglutide. It can be frustrating when a medication doesn't seem to work as intended. Here are a few things to consider: - Time and Dosage: Semaglutide often takes more than a month to show its full effects on weight loss. Your doctor may recommend increasing the dosage gradually, which could give better results. - Individual Response: Everyone responds differently to medications. For some, semaglutide might work more slowly or not be as effective overall. - Lifestyle Factors: While semaglutide can be a powerful tool, it works best in combination with healthy eating habits and regular exercise.
Report
Stephen
Jul 19, 2024
The overnight shipping took three days…
The overnight shipping took three days and administrative staff reversed previous statements that it should be kept cold. It was shipped in insulated envelope with ice packs which were warm as was the product. I complained to the administrative staff who said it no longer has to be chilled
Response from ReflexMDJul 22, 2024
Hello Stephen, I'm truly sorry to hear about your negative experience, and I appreciate you taking the time to bring this matter to our attention. Your feedback is essential to us as we continuously work to improve our services. We have shared this feedback with UPS and our logistic partners. Thank you for the opportunity to make things right.
Report
Diane
Jul 15, 2024
I agreed to give this a try and agreed…
I agreed to give this a try and agreed that if I wanted to continue using this I would call you guys to get more. This is not what happened! It was automatically being resent to me at a ridiculous price that there's no way I could afford!! This makes me sad taking advantage of me like that. It did get canceled and it was supposed to be credited back to my credit card. I will know if this happened when I get my card bill.
Response from ReflexMDJul 16, 2024
Hello Diane, I'm truly sorry to hear about your negative experience, and I appreciate you taking the time to bring this matter to our attention. Your feedback is essential to us as we continuously work to improve our services.
Report
Laurie B.
Jul 15, 2024
I have not lost ANY weight
I have not lost ANY weight. I got the speech about it takes time, dose has to slowly increase, etc. I am sad and frustrated. This is an expensive medication. Be patient and wait and see what happens as you increase the dose is not helpful. I am eating properly, exercising with no change in weight.
Response from ReflexMDJul 16, 2024
Hello Laurie, I'm very sorry to hear that you're not seeing the results you expected with semaglutide. It can be frustrating when a medication doesn't seem to work as intended. Here are a few things to consider: - Time and Dosage: Semaglutide often takes more than a month to show its full effects on weight loss. Your doctor may recommend increasing the dosage gradually, which could give better results. - Individual Response: Everyone responds differently to medications. For some, semaglutide might work more slowly or not be as effective overall. - Lifestyle Factors: While semaglutide can be a powerful tool, it works best in combination with healthy eating habits and regular exercise.
Report
MAS
Jul 11, 2024
I received the product but ice block…
I received the product but ice block was all melted and even the silver foil bag around it was extremely hot. UPS had the product on it's truck from 10:15am until delivery at 5:08pm. They should be a better notication to UPS that it is delivery sensative or use a better means of delivery to customers so product comes as expected.
Response from ReflexMDJul 11, 2024
Hello there, I'm truly sorry to hear about your negative experience, and I appreciate you taking the time to bring this matter to our attention. Your feedback is essential to us as we continuously work to improve our services. We have shared this feedback with UPS and our logistic partners.
Report