ReflexMD Reviews | Read Customer Reviews of reflexmd.com

ReflexMD Reviews | Read Customer Reviews of reflexmd.com

ReflexMD reviews

Showing 260 reviews with 1 star · Clear filters

Erica T.
Oct 27, 2023
I have been trying to cancel this order…
I have been trying to cancel this order and it shipped anyway. Doc told me to cancel. Want a full refund, and all I got was my subscription was cancelled? Whoa.
Response from ReflexMDOct 30, 2023
Hello Erica, I'm truly sorry to hear about your negative experience, and I appreciate you taking the time to bring this matter to our attention. Your feedback is essential to us as we continuously work to improve our services. We will be reaching out to you today to make sure we resolve this issue. Thank you for the opportunity to make things right.
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Sally
Oct 27, 2023
No delivery but charged
I originally clicked an ad and read the reviews, which were horrible, so i decided not to do anything. Then i received a text a day later, and they were very quick to address all my concerns. IMMEDIATE responses, etc… So I gave it a shot. No overnight like it says and then almost a week later, I received an email stating it was delivered. It wasn’t. Tried contacting the same number that contacted me…crickets. RUN I’m also reporting them to the BBB. Now, let’s see how hard it’s going to be to cancel this terrible subscription and get my refund …🤞🏼
Response from ReflexMDOct 30, 2023
Hello Sally, I'm truly sorry to hear about your negative experience, and I appreciate you taking the time to bring this matter to our attention. Your feedback is essential to us as we continuously work to improve our services. We will be reaching out to you today to make sure we resolve this issue. Thank you for the opportunity to make things right.
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Christie C.
Oct 26, 2023
REQUESTING TO CANCEL MY 2nd ORDER
Just got my 1st order which took almost 2 weeks. When it delivered I realized this is coming from the same pharmacy I have ordered from in the past (not through ReflexMD) but is more expensive for less product. Requested to cancel my 2nd order.
Response from ReflexMDOct 27, 2023
Dear Christie, I'm truly sorry to hear about your negative experience, and I appreciate you taking the time to bring this matter to our attention. Your feedback is essential to us as we continuously work to improve our services. I can confirm your account is canceled. We look forward to earning your business in the future.
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David C.
Oct 16, 2023
They quickly took my money and never…
They quickly took my money and never sent the product. Still awaiting a refund. Got a lot of run around and nothing else. Very bad experience.
Response from ReflexMDOct 17, 2023
Dear David, I'm truly sorry to hear about your negative experience, and I appreciate you taking the time to bring this matter to our attention. Your feedback is essential to us as we continuously work to improve our services. We will be reaching out to you today to ensure we have solved the issue to your satisfaction. Thank you for the opportunity to make things right.
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Kaitlyn P.
Oct 12, 2023
Doctor Gave Insufficient Lab Docs
The doctor prescribed the meds but said I needed bloodwork done. No problem. I go to LabCorp and not only can they not find the doctor in their system which looks shady, my name isn't even on the bloodwork form so they couldn't do the tests. Such a waste of time and money.
Response from ReflexMDOct 13, 2023
Dear Kaitlyn, I'm truly sorry to hear about your negative experience, and I appreciate you taking the time to bring this matter to our attention. Your feedback is essential to us as we continuously work to improve our services. We will reach out first thing tomorrow to solve this issue. This is not a waste, we are here to make sure we support you through this process. Thank you for the opportunity to make things right.
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Bobbi T.
Oct 4, 2023
BEWARE …
I ordered Semaglutine and was charged 297$ immediately. A month into it no product so I contacted them and they said I’d get a 100$ credit. No product, no credit in 3 months. This is a scam and I would be afraid to inject myself with anything they send you. Never received product! BEWARE
Response from ReflexMDOct 4, 2023
Dear Bobbi, I'm truly sorry to hear about your negative experience, and I appreciate you taking the time to bring this matter to our attention. Your feedback is essential to us as we continuously work to improve our services. We are reaching out to you to solve this issue, thank you for the opportunity to make things right.
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Jennifer L.
Oct 2, 2023
I placed an order
I placed an order. Money deducted from my account. No shipping status. Noone returns my emails. This may be a scam
Response from ReflexMDOct 4, 2023
Hi Jennifer, I'm truly sorry to hear about your negative experience, and I appreciate you taking the time to bring this matter to our attention. Your feedback is essential to us as we continuously work to improve our services. I have looked into your account. You signed up and canceled the same day. The team responded to you twice that same day and a refund was provided. I can assure you we are not a scam. We hope to earn your business in the future.
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Meri
Sep 25, 2023
TERRIBLE - do not sign up, you'll never connect with someone who can help you.
Expressed an interest in this service. The only way to get information is by paying the $497. When i did not act right away they were quick to offer a discount. Once I signed up and saw the medication and type of injection I knew was not for me. Via text I asked to cancel. They texted no problem with their " flexible cancellation" policy. We set up a call via text. They called, but it was a robo call putting me on hold and then sending me to a voicemail. Texted again (clearly not a live person), set up another call - same thing. They have called me 4 times, but there is never a person there. I have emailed with no response. They have taken my payment, but ZERO customer service. Having automated replies and robo calls is NOT SERVICE. Next will be filing a complain with BBB.
Response from ReflexMDSep 26, 2023
Hello Meri, I'm truly sorry to hear about your negative experience, and I appreciate you taking the time to bring this matter to our attention. Your feedback is essential to us as we continuously work to improve our services. It was a pleasure speaking with you. Thank you for giving us the opportunity to make things right. We look forward to earning your business in the future.
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