ReflexMDReviews of reflexmd.com

Response from ReflexMDSep 6, 2024

Hello Lisa, We are very sorry to hear that semaglutide isn’t working as well as you had hoped. It can be frustrating when a treatment doesn’t meet expectations. Here are a few things to consider: Time and Dosage: Some medications, like the one you’ve been prescribed, may take several weeks or even months to show their full effects. Your doctor might suggest adjusting the dosage or adding other strategies to enhance the results. Individual Response: Everyone’s body responds differently to medications. For some, it might take longer to be effective. Lifestyle Factors: Combining medication with healthy eating and regular exercise can often improve results. We will be reaching out to you directly to discuss your experience and explore any adjustments we can make to ensure a better outcome. Thank you for sharing your feedback, and we’re here to support you on your health journey.

Response from ReflexMDAug 30, 2024

Hello Dori, We are truly sorry to hear about your negative experience, and we appreciate you bringing this matter to our attention. Your feedback is crucial as we strive to improve our services. We will be reaching out to you directly to address your concerns. Thank you for giving us the opportunity to make things right.

Response from ReflexMDAug 30, 2024

Hello Kathleen, We are truly sorry to hear about your negative experience, and we appreciate you taking the time to bring this matter to our attention. Your feedback is essential to us as we continuously work to improve our services. We have shared this feedback with our logistic partners. We will reach out to you directly. Thank you for the opportunity to make things right.

Response from ReflexMDAug 20, 2024

Hi Barbara, We sincerely apologize for your negative experience and appreciate you bringing this to our attention. Your feedback is crucial as we strive to improve our services. We have already shared your concerns with UPS and our logistics partners. Regarding the warmth of your medication upon arrival, please rest assured that there should be no impact on its safety or potency. While our compounded medications are shipped with ice packs, they have undergone cGMP stability studies, proving they remain stable even at temperatures exceeding 100°F. Considering the heat wave affecting much of the country, we understand your concern. However, as long as your package wasn’t exposed to extreme heat for more than two days, the medication remains effective. We will reach out to you directly to ensure your concerns are fully addressed. Thank you for giving us the opportunity to make this right.

Response from ReflexMDAug 16, 2024

Hello, We sincerely apologize for the issues you've experienced with your recent shipments. Your feedback is invaluable, and we appreciate you bringing these concerns to our attention. With the ongoing heat wave affecting much of the country, it's understandable to be concerned about your medication's condition upon arrival. While the ice packs in your shipment may have melted, please rest assured that our packaging is designed to protect the medication during transit, even under extreme temperatures. Our pharmacy has conducted comprehensive cGMP stability studies, confirming that our medication maintains its full potency, even in temperatures exceeding 100°F. We’ve reached out via Trustpilot to gather more details so we can investigate your specific situation and ensure you receive the best possible service. We’re committed to addressing your concerns and will work diligently to resolve this issue. Thank you for your patience and for giving us the opportunity to make things right.

Response from ReflexMDAug 13, 2024

Hello Ken, We are sorry to hear the medication was warm in your package when it arrived, but please don't worry. While our compounded medications are shipped with ice packs, the medication has been through cGMP stability studies and was found to be thermally stable at extreme temperatures well above 100°F. Assuming your package was not subject to extreme temperatures longer than two days, there should be no impact to safety or potency.

Response from ReflexMDAug 6, 2024

Hello Adolph, We are truly sorry to hear about your negative experience, and we appreciate you taking the time to bring this matter to our attention. Your feedback is essential to us as we continuously work to improve our services.

Response from ReflexMDAug 6, 2024

Hello Ginger, We are truly sorry to hear about your negative experience, and we appreciate you taking the time to bring this matter to our attention. Your feedback is essential to us as we continuously work to improve our services.