Samantha M.
Customer service is beyond measure
Customer service is beyond measure! The process is easy, and everyone at ReflexMD wants you to succeed. Only downside is excessive hourly emails for all of their other products. I get at least 6 hair growth emails daily and now they offer allergy meds that send about the same number of emails daily. No one can seem to offer an opt out of specific product emails and when they thought they stopped them, it turned off all emails including intake and relevant emails.
Response from ReflexMDOct 27, 2025
Hi Samantha, Thank you so much for your thoughtful feedback and kind words about our customer service — it truly means a lot to us! 💜 We’re so glad to know that you find our process easy and that our team’s support has made a positive impact on your experience. We also truly appreciate you sharing your honest thoughts about the email frequency. Your input helps us improve, and we completely understand how multiple product emails can feel overwhelming. Please know we’re actively reviewing ways to refine our communication settings so customers like you can stay connected only to what matters most. Your trust and feedback help us grow — thank you for being part of the ReflexMD community and for helping us serve you better!💜