ReflexMD Reviews | Read Customer Reviews of reflexmd.com

ReflexMD Reviews | Read Customer Reviews of reflexmd.com

ReflexMD reviews

Showing 260 reviews with 1 star · Clear filters

Veronica C.
May 26, 2024
Don't give them your business unless you like to waste money.
My package came WARM with melted ice packs and all. Like it sat in a hot truck all day. That coupled with the outrageous prices are the reasons why I'm never doing business with ReflexMD ever again. Not to mention it takes FOREVER to get anyone to respond to your concerns. Look elsewhere for your semaglutide needs. You'll just be overpaying for sub-par care.
Response from ReflexMDMay 27, 2024
Hello Veronica, I'm truly sorry to hear about your negative experience, and I appreciate you taking the time to bring this matter to our attention. Your feedback is essential to us as we continuously work to improve our services. We will be reaching out to you directly. Thank you for the opportunity to make things right.
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James
May 26, 2024
I've done the injections for 6 weeks so…
I've done the injections for 6 weeks so far and have lost no weight. I do exercise regularly and watch my diet.
Response from ReflexMDMay 27, 2024
Hello James, I'm very sorry to hear that you're not seeing the results you expected with semaglutide. It can be frustrating when a medication doesn't seem to work as intended. Here are a few things to consider: - Time and Dosage: Semaglutide often takes more than a month to show its full effects on weight loss. Your doctor may recommend increasing the dosage gradually, which could give better results. - Individual Response: Everyone responds differently to medications. For some, semaglutide might work more slowly or not be as effective overall. - Lifestyle Factors: While semaglutide can be a powerful tool, it works best in combination with healthy eating habits and regular exercise.
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Tracey S.
May 25, 2024
The package arrived at 4:40 PM
The package arrived at 4:40 PM, May 25. The freezer bags were totally thawed. The product is warm. It’s memorial weekend, so I’m sure I can’t get a hold of anyone. I imagine the medication is useless because it’s been at room temperature for I don’t know how long but the interior of the packaging was warm. The delivery has to be coming much sooner with much more ice. My email stated it would be delivered today in 3 to 6 hours. It was out for delivery at 9:21 AM and I didn’t get it until 4:40 PM. This is not counting the time it took to destination.
Response from ReflexMDMay 27, 2024
Hello Tracey, I'm truly sorry to hear about your negative experience, and I appreciate you taking the time to bring this matter to our attention. Your feedback is essential to us as we continuously work to improve our services. We have shared this feedback with UPS and our logistic partners. We will reach out to you directly. Thank you for the opportunity to make things right.
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Carol
May 25, 2024
The package was delivered warm
The package was delivered warm. Both ice packs were completely melted to water. I hope the medicine is ok. How will I know if it’s not good to take? Please respond.
Response from ReflexMDMay 27, 2024
Hello Carol, I'm truly sorry to hear about your negative experience, and I appreciate you taking the time to bring this matter to our attention. Your feedback is essential to us as we continuously work to improve our services. I have requested your information here through Trustpilot so we can locate your account and reach out directly to solve this issue. We look forward to making things right.
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rhonda H.
May 25, 2024
You give the same standard response to…
You give the same standard response to everyone. There is nothing personable about your replies or what you are going to do to help the person out.
Response from ReflexMDMay 27, 2024
Hello Rhonda, I'm truly sorry to hear about your negative experience, and I appreciate you taking the time to bring this matter to our attention. Your feedback is essential to us as we continuously work to improve our services.
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mary L.
May 25, 2024
Room temperature arrival
I was very upset with the delivery process. It went out for delivery early in the morning and by the time it was delivered, both ice packs were completely defrosted and the med arrived at room temperature. I was home and brought the delivery in the house 5 minutes after delivery. My concerns are whether the med is still good as it was not refrigerated/iced prior to delivery. Original delivery window was 2p-6p and later changed to 5:15-8:15pm. You need to package properly with generous ice packs that take longer to land at room temp and arrange for your product to be delivered first and not last.
Response from ReflexMDMay 27, 2024
Hello Mary, I'm truly sorry to hear about your negative experience, and I appreciate you taking the time to bring this matter to our attention. Your feedback is essential to us as we continuously work to improve our services.
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Sarah W.
May 25, 2024
Terrible Delivery Conditions and Hate that CC gets charged before the Dr visit& shipping!!!
For the second month in a row, my package was delivered at air temperature… in Texas… where the temperature is in the 90’s. Last month the package was delivered to the wrong address. Of note, the last 2 deliveries came via UPS. Prior to that they came via FedEx. Switch back to FedEx!! Also, it would be really nice if you had an option to change the delivery date/and credit card charges. I always have way too much medication on hand after 4 weeks. What a waste.
Response from ReflexMDMay 27, 2024
Hello Sarah, I'm truly sorry to hear about your negative experience, and I appreciate you taking the time to bring this matter to our attention. Your feedback is essential to us as we continuously work to improve our services.
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Sheila
May 25, 2024
Damaged package
Package appears to have been dragged across dirty floors. Fragile Label is torn and barcodes are torn. Package was warm inside and out. Cold Packs are totally defrosted, warm, and moist. I doubt safety of products and please refund cost. Please send no more.
Response from ReflexMDMay 27, 2024
Hello Sheila, I'm truly sorry to hear about your negative experience, and I appreciate you taking the time to bring this matter to our attention. Your feedback is essential to us as we continuously work to improve our services. I have requested your information here through Trustpilot so we can locate your account and reach out directly to solve this issue. We look forward to making things right.
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