ReflexMD Reviews | Read Customer Reviews of reflexmd.com

ReflexMD Reviews | Read Customer Reviews of reflexmd.com

ReflexMD reviews

Showing 260 reviews with 1 star · Clear filters

Kristen Hiatt N.
Jun 21, 2024
No syringe provided in my shipment
No syringe provided in my shipment. Box thrown away after opening. Called the 800 number and they could not replace without a picture of the box. They know the medication was delivered, but needed a picture with no syringes included. Makes no sense... Poor customer care.
Response from ReflexMDJun 24, 2024
Hello Kristen, I'm truly sorry to hear about your negative experience, and I appreciate you taking the time to bring this matter to our attention. Your feedback is essential to us as we continuously work to improve our services.
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Jennifer T.
Jun 19, 2024
The customer service is horrible and…
The customer service is horrible and their integrity is low. The bottle is supposed to be shipped cooled with ice packs and instead it was delivered HOT with absolutely no ice pack. Contacted Reflex immediately and never received a response so I called-was told they never promised an ice pack...it's even on the website. Told them I need a new bottle....three days after first call and 5 days after first reach out NO RESPONSE I now need to contact my bank to get my $500 back. Do not use them.
Response from ReflexMDJun 21, 2024
Hello Jennifer, I'm truly sorry to hear about your negative experience, and I appreciate you taking the time to bring this matter to our attention. Your feedback is essential to us as we continuously work to improve our services.
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Linda P.
Jun 17, 2024
Medication delivered HOT
I was notified of the package being sent, it was on the Fedex truck for 4 days in 90+ degree weather. The bottle was literally HOT when I took it out of the package. I know this is not safe to use. I can not get anyone to answer the phone when calling either. This needs rectified as this is not cheap! Linda
Response from ReflexMDJun 19, 2024
Hello Linda, I'm truly sorry to hear about your negative experience, and I appreciate you taking the time to bring this matter to our attention. Your feedback is essential to us as we continuously work to improve our services. We will be reaching out to you directly. Thank you for the opportunity to make things right.
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Monie
Jun 16, 2024
Shot never worked for me
Shot never worked for me! Had side effects from it also!
Response from ReflexMDJun 19, 2024
Hello Monie, I'm very sorry to hear that you're not seeing the results you expected with semaglutide. It can be frustrating when a medication doesn't seem to work as intended. Here are a few things to consider: - Time and Dosage: Semaglutide often takes more than a month to show its full effects on weight loss. Your doctor may recommend increasing the dosage gradually, which could give better results. - Individual Response: Everyone responds differently to medications. For some, semaglutide might work more slowly or not be as effective overall. - Lifestyle Factors: While semaglutide can be a powerful tool, it works best in combination with healthy eating habits and regular exercise.
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Kelli M.
Jun 16, 2024
Very unprofessional
My package arrived , without prior notice that it was being shipped, there was no cold pack inside the box and this medication is supposed to be kept refrigerated, it was 90 degrees here yesterday for at least 2 hours before we got home,and it was left in the sun on my porch. I do not understand why you don't send a text or email about shipping with tracking information.
Response from ReflexMDJun 19, 2024
Hello Kelli, I'm truly sorry to hear about your negative experience, and I appreciate you taking the time to bring this matter to our attention. Your feedback is essential to us as we continuously work to improve our services.
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Linda K.
Jun 16, 2024
My package arrived very warm
My package arrived very warm. It came in a styrofoam box which contained no ice with it at all. It was outside all night as I did not receive a picture or text about when it was delivered. The cost of this is way too expensive to be delivered as such. I am extremely upset about this and would like another bottle delivered properly with ice at no extra cost to me. Thank you.
Response from ReflexMDJun 17, 2024
Hello Linda, I'm truly sorry to hear about your negative experience, and I appreciate you taking the time to bring this matter to our attention. Your feedback is essential to us as we continuously work to improve our services. We will be reaching out to you directly. Thank you for the opportunity to make things right.
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Pat Y.
Jun 15, 2024
I received my second bottle broken
I received my second bottle broken. I received my replacement 2 days before I specified I would not be in the country to receive it and the bottle had almost no product in it. Then I emailed you about this 2 days ago and have yet to hear from you!
Response from ReflexMDJun 17, 2024
Hello Pat, I'm truly sorry to hear about your negative experience, and I appreciate you taking the time to bring this matter to our attention. Your feedback is essential to us as we continuously work to improve our services.
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Theresa
Jun 15, 2024
My package was delivered a day late
My package was delivered a day late, no longer cooling in package and now I’m scared to use the product since it was extremely hot.
Response from ReflexMDJun 17, 2024
Hello Theresa, I'm truly sorry to hear about your negative experience, and I appreciate you taking the time to bring this matter to our attention. Your feedback is essential to us as we continuously work to improve our services. I have requested your information here through Trustpilot so we can locate your account and reach out directly to solve this issue. We look forward to making things right.
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