ReflexMD Reviews | Read Customer Reviews of reflexmd.com

ReflexMD Reviews | Read Customer Reviews of reflexmd.com

ReflexMD reviews

Showing 252 reviews with 4 stars · Clear filters

PAM J B.
Jul 28, 2024
Product is fine and arrives in great…
Product is fine and arrives in great shape. It's just the price I have a problem with. I'm charged before the shipping. Not a good practice.
Response from ReflexMDAug 23, 2024
Dear Pam, We appreciate you taking the time to share your feedback. We're glad to hear that you're satisfied with the product quality and its condition upon arrival. Regarding your concern about being charged before shipping, we understand how this can be frustrating. Our process ensures your order is confirmed and secured before it is shipped, which is why payment is processed upfront. We appreciate your input and will take it into consideration as we review our procedures. We will be reaching out to you directly to discuss your concerns further. Thank you for giving us the opportunity to address this and for choosing ReflexMD. We’re here to help if you need any assistance in the future.
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Michael B.
Jul 27, 2024
Update - I tried to log in with my old password. RefleMD tech resolved the problem
I tried to log in with my old password and it said it was invalid... I did the "Forgot password" and got an email with a link. Clicked the link and i got :403 Forbidden" error. Update - Jennifer, at RefleMD tech support, resolved the problem. She said there were two people with my name and they were sending the info to the wrong one. She also, helped resolve my question about travel and getting more than one vial at a time. So, They stepped up and everthing seems to be working well now.
Response from ReflexMDJul 29, 2024
Hello Michael, We're truly sorry to hear about your negative experience, and we appreciate you taking the time to bring this matter to our attention. Your feedback is essential to us as we continuously work to improve our services.
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SBarker
Jul 25, 2024
Shipment
I have had a good experience thus far, but this last shipment was very warm and the box was totally "mashed". The contents were not broken or damaged, but I am surprised. Thank you.
Response from ReflexMDAug 16, 2024
We are sorry to hear the medication was warm in your package when it arrived, but please don't worry. While our compounded medications are shipped with ice packs, the medication has been through cGMP stability studies and was found to be thermally stable at extreme temperatures well above 100°F. Assuming your package was not subject to extreme temperatures longer than two days, there should be no impact to safety or potency.
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Aila
Jul 24, 2024
Having a tough battle with…
Having a tough battle with constipation. Not nauseous too much but stomach feels yuk and bloated... No interest in food which is good
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Steve W.
Jul 24, 2024
Good
Good, easy to reach with questions and quick to respond
Response from ReflexMDAug 16, 2024
Hello Steve, Thank you for sharing your positive experience with us! We're thrilled to hear it, and your feedback motivates us to continually provide outstanding service. If you ever need assistance, please feel free to contact us anytime. We're honored that you chose ReflexMD to support your health journey, and we're committed to exceeding your expectations every step of the way.
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Mary M.
Jul 23, 2024
Prompt service
Prompt service. I had to cancel b/c of finances, and was a bit bothered that I had to call in order to do so. Otherwise, I was very pleased.
Response from ReflexMDAug 16, 2024
Hello Mary, We're delighted to hear about your positive customer service experience! Your feedback inspires us to keep delivering exceptional service. If you need assistance in the future, don't hesitate to reach out again.
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Suzy
Jul 23, 2024
Orders are timely
Orders are timely. Not seeing much weight loss yet I’m 5 weeks in. Still deciding on if it’s worth it. Wish they offered 3 months at a time.
Response from ReflexMDAug 16, 2024
Hello Suzy, We are very sorry to hear that you're not seeing the results you expected with semaglutide. It can be frustrating when a medication doesn't seem to work as intended. We will be reaching out to you directly to see if there is anything we can do to improve your experience. In the meantime, here are a few things to consider: Time and Dosage: Semaglutide often takes more than a month to show its full effects on weight loss. Your doctor may recommend increasing the dosage gradually, which could give better results. Individual Response: Everyone responds differently to medications. For some, semaglutide may work more slowly or be less effective overall. Lifestyle Factors: While semaglutide can be a powerful tool, it works best in combination with healthy eating habits and regular exercise.
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Gary P.
Jul 23, 2024
I need stronger dose because I was on…
I need stronger dose because I was on wegovy 2.4
Response from ReflexMDAug 16, 2024
Hello Gary, We're sorry to hear that semaglutide isn’t working as well as you hoped. It can be frustrating when a medication doesn’t meet expectations. We’ll reach out to you directly to discuss your experience and explore any adjustments we can make. Thank you for sharing your feedback, and we’re here to support you in finding the best approach for your health journey
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