Jess
ABSOLUTE JOKE…
UPDATE #2 This response from them are is only half true! If i could post a picture i surely would do so...a wheel of "chance" doesn't land on 0, 10 times in a row! And compensation wasnt just for that! And they have blocked me from their social media pages and from sending emails so its impossible to contact them for any help this place is shady just stay away!!!! UPDATE... since leaving this great review I've encountered nothing but issues and customer service is a joke no response at all!! Daily wheel lands on 0 every single time now(Twice a day)! Not sure what happened but save urself the headache and play somewhere else there are so many better places that value their player's!! Love that I can play my jokers game since they updated purchase methods its a much smoother process! Redemptions r pretty quick it only took about 6 hours! only complaint i have is sometimes support is extremely slow on response
Response from ReezbetJun 12, 2026
Hello, We're sorry to hear that you remain dissatisfied with your experience. Regarding the daily wheel, the outcomes are generated automatically and are not manually influenced for any individual player. While we understand that receiving multiple low-value outcomes can be frustrating, these results are determined by chance. We would also like to clarify that whenever you contacted us regarding this issue, our team credited free-play funds directly to your main balance as a goodwill gesture. In fact, the total value of those credits exceeded what would typically be awarded through the bonus wheel itself. As for your concerns about support, we have reviewed and responded to your previous inquiries and provided compensation where appropriate. If you have a specific unresolved issue, please contact us with the relevant details, and we will be happy to review it further.